Robotic Process Automation (RPA)

Robotic Process Automation (RPA)

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  • 1.  Receive SMS

    Posted Mon January 10, 2022 08:51 AM
    Hi,

    I would like to develop a chatbot over SMS. I was able to connect Twilio and send SMS, but there isn't an action to Receive SMS in the RPA Studio. Any advice on how to receive SMS would be much appreciated.

    Regards

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    Thiloshon Nagarajah
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  • 2.  RE: Receive SMS

    Posted Mon January 10, 2022 02:13 PM
    Twillio is not currently supported by IBM RPA built-in chatbot.
    A workaround would be to manually create the integration by using Twillio webhooks, however, this can be a lot of effort as you would need to manage the state yourself.

    ------------------------------
    Joba Diniz
    Product Manager
    IBM
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    Original Message


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