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  • 1.  Reason 2397: Weblogic MQ client connection to MQ queue manager version 9.4

    Posted 05/28/25 11:23 AM

    Hello All,

    I am getting below error.

    [EJB:011014]The Message-Driven EJB failed while creating a JMS Connection. The error was:
    [EJB:010196]'javax.jms.JMSException: MQJMS2005: failed to create MQQueueManager for 'uc1981mqs01:EAIQE1'' Linked exception = 'com.ibm.mq.MQException: MQJE001: Completion Code 2, Reason 2397'.

    can you please suggest where I am going wrong.

    Thanks

    KP



    ------------------------------
    K Priyanka
    ------------------------------


  • 2.  RE: Reason 2397: Weblogic MQ client connection to MQ queue manager version 9.4

    Posted 05/28/25 10:56 PM

    Remember when you have an IBM MQ Completion Code and Reason, you can look up the Reason (usually a number in the 2000 range) in the IBM Docs.

    2397 is MQRC_JSSE_ERROR.

    Have a read if what it explains what you should do for your next steps.

    Cheers,
    Morag



    ------------------------------
    Morag Hughson
    MQ Technical Education Specialist
    MQGem Software Limited
    Website: https://www.mqgem.com
    ------------------------------



  • 3.  RE: Reason 2397: Weblogic MQ client connection to MQ queue manager version 9.4

    Posted 05/29/25 09:11 AM

    Thank you Morag, 

    The client has the reference in their config they are utilizing ssl which is outdated and queue manager is using TLS encryption.

    KP



    ------------------------------
    K Priyanka
    ------------------------------

    Original Message


  • 4.  RE: Reason 2397: Weblogic MQ client connection to MQ queue manager version 9.4

    Posted 05/29/25 10:24 AM

    Have the client update the truststore to have the queue manager root cert; if they are signed different; exchange the root truststore between the client and server by adding them to the store.

    Another reason would be the trust-store/client-store is not in path of weblogic.



    ------------------------------
    om prakash
    Architect
    NorthwesternMutual
    Milwaukee
    ------------------------------

    Original Message


  • 5.  RE: Reason 2397: Weblogic MQ client connection to MQ queue manager version 9.4

    Posted 05/29/25 10:29 AM

    U can reference this blog - https://community.ibm.com/community/user/blogs/tim-zielke1/2021/02/12/ibm-mq-tls-client-keystores-do-not-require-interme?hlmlt=QT

    explains more.



    ------------------------------
    om prakash
    Architect
    NorthwesternMutual
    Milwaukee
    ------------------------------

    Original Message


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