Platform

Platform

 View Only

  • 1.  R11 Export to PDF Issues

    Posted Wed March 13, 2019 01:24 PM

    When we're exporting an online report to PDF and choosing to email it, we get a 'can't load plugin' error with Chome; with IE, we get the following.  Anyone else run into this w/R11.8?

     



    #Platform


  • 2.  Re: R11 Export to PDF Issues
    Best Answer

    Posted Wed March 13, 2019 01:37 PM

    There was an update from Chrome recently related to Adobe Reader

    You may need to update your Chrome with the newest Abode Reader

    I had mine work just now, when I sent a report to myself in PDF form


    #Platform


  • 3.  Re: R11 Export to PDF Issues

    Posted Wed March 13, 2019 02:14 PM

    Thank you!  I'll do that!  What's funny is that when I send myself just the link by itself, the link gives me that error, but when I send the attachment and link, like you did, that link works.  Who knows.  I'll definitely update Chrome, tho!  Thx!!  


    #Platform


  • 4.  Re: R11 Export to PDF Issues

    Posted Thu March 14, 2019 02:07 PM

    Hi Jenny - we don't send PDFs often, but I checked mine (emailed it to myself) and got the same results that Hee Sung Kang did (the email with the PDF attachment, along with the link.  FYI, we're on Chrome ver:

    Version 72.0.3626.121 (Official Build) (64-bit)
    Hope that helps!

    #Platform