The VM may go into idle mode, depending on what is being done.
If there is nothing in the logs, there may be something in the Windows Event Viewer.
Otherwise, you would have to open a case so we can analyze it in more detail.
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Tarcio Alonso Mota
Sr. Software Developer
IBM
Santos
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Original Message:
Sent: Fri January 30, 2026 08:04 AM
From: Claudio Ribeiro Fonseca
Subject: Question about the startRecording command
Yes, this happens on all VMs. I didn't find any problems in the logs; even while running, can a VM enter idle mode?
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Claudio Ribeiro Fonseca
Original Message:
Sent: Fri January 30, 2026 06:32 AM
From: Tarcio Alonso Mota
Subject: Question about the startRecording command
We would need to analyze it.
Are there any errors in the Studio/AgentHost log?
It may be that the VM enters idle mode and the video turns off.
Does this happen with all VMs?
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Tarcio Alonso Mota
Sr. Software Developer
IBM
Santos
Original Message:
Sent: Fri January 30, 2026 06:24 AM
From: Claudio Ribeiro Fonseca
Subject: Question about the startRecording command
Hi Tarcio,
The robot's execution time is approximately 2 hours, but the start Recording command only records a few minutes.
Thanks.
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Claudio Ribeiro Fonseca
Original Message:
Sent: Fri January 30, 2026 06:01 AM
From: Tarcio Alonso Mota
Subject: Question about the startRecording command
I don't think so...
The video will be recorded while the script is running and the "stopRecording" command has not been executed.
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Tarcio Alonso Mota
Sr. Software Developer
IBM
Santos
Original Message:
Sent: Thu January 29, 2026 06:22 PM
From: Claudio Ribeiro Fonseca
Subject: Question about the startRecording command
Hello everyone, I would like to know if recording using the "start Recording" command has any file size or recording time limits.
Thanks
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Claudio Ribeiro Fonseca
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