IBM QRadar

IBM QRadar

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  • 1.  Qradar connection refused

    Posted Tue December 19, 2023 05:22 AM
    Edited by Comghall Morgan Tue December 19, 2023 05:22 AM

    Hello all

    I have a simple problem with my Qradar config 
    I can't seem to connect to the web interface, when I try using the machine's ip address; 192.xxx.xxx.xx9; it says connection refused?
    Am I missing something here?



    ------------------------------
    Mahmood Abdulla
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  • 2.  RE: Qradar connection refused

    Posted Wed December 20, 2023 05:08 AM

    Hello Mahmood,

    there are a lot of things that could be the reason.

    You could check assuming you use ip 192.168.0.9:

    try to connect to port 443 for example with telnet: "telnet 192.168.0.9 443" 

    In windows you should see a courser blinking (connection was established)

    or connectin to 192.168.0.9... for a while followed by "could not open...."

    if the connection was established check if you are using https://192.168.0.9/console

    if this still is not working check on the console of your installation if tomcat is running

    systemctl status tomcat

    if it is not running start it or you could also try to restart it

    check if the required port is open on your qradar installation 

    netstat -nlp | grep 443

    should list you a listen port with processid/httpd

    if you can not connect to the port but the port is up and listening maybe a firewall is blocking it. Either a firewall between your client and the installation or the local qradar firewall. Usually Qradar does not block this port but you can check it with 

    iptables -L -n | grep 443

    which should list an accept 0.0.0.0 (any) to any with dpt:443

    Good luck!



    ------------------------------
    Martin Schmitt
    Senior Cyber Defense Consultant
    SECUINFRA
    Berlin
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