IBM QRadar

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Problem with UBA after Upgrade SIEM Qradar to version 7.3.2 patch 4

    Posted Tue September 03, 2019 09:22 AM

    Hello.

    Who can help me. After Upgrade SIEM Qradar to version 7.3.2 patch 4 we have problem with opening UBA tab "Rules and Tuning":

    ​Error:


    Reinstalling doesn`t help.
    Who has any ideas ?
    Thank You !


    ------------------------------
    Vadim Novikov
    SOC Engineer
    IT-Specialist
    Kiev
    +380972970792
    ------------------------------


  • 2.  RE: Problem with UBA after Upgrade SIEM Qradar to version 7.3.2 patch 4

    Posted Wed September 04, 2019 01:44 AM
    I have the same isssue but on verision 7.3.2 patch 3. I think it is problem with app. I opened case and waiting for resolve.


    Best regards, Miro
    Security Engineer

    ------------------------------
    Miroslav Matijević
    Information Security Engineer
    Petrol d.d
    Ljubljana
    ------------------------------

    Original Message


  • 3.  RE: Problem with UBA after Upgrade SIEM Qradar to version 7.3.2 patch 4

    Posted Wed September 04, 2019 03:26 AM

    Thank You.

    I resolve this problem.

    Backup app data

    https://www.ibm.com/support/pages/qradar-troubleshooting-uba-v200-failed-upgrades
    Deinstall all extensions of UBA (ALL !!!)

    Install UBA.

    Restore data from backup.



    ------------------------------
    Vadim Novikov
    SOC Engineer
    IT-Specialist
    Kiev
    +380972970792
    ------------------------------

    Original Message


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