IBM QRadar SOAR

IBM QRadar SOAR

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Playbook status inside an incident

    Posted Tue May 24, 2022 10:10 AM
    Hello,

    I have been updated to version 45 and lose some very helpful for me feature. Early I may saw how many playbooks was completed or get an error during incident lifecycle. It was on the right top corner. Now I see no the options. How I can now understand it?



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    Alexey Fedorov
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  • 2.  RE: Playbook status inside an incident

    Posted Wed May 25, 2022 01:38 PM

    Can you share the screenshot of the incident ? 

    -Ram

    ------------------------------
    Ram Badvelu
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  • 3.  RE: Playbook status inside an incident

    Posted Thu May 26, 2022 02:53 AM
    Hello Ram,

    Yes, I can.


    This is happens only when I works at Mozilla Firefox 100.0.2 (64-bit) for MacOS. If I change browser to Chrome - everything is Ok.
    I tried clear cookies and site data, but its not helped me.
    Before update to 45 version everything was Ok.

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    Alexey Fedorov
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    Original Message


  • 4.  RE: Playbook status inside an incident

    Posted Thu May 26, 2022 02:29 PM
    Thanks Alexey.  We could not reproduce this issue. It is working as expected in our Mozilla Firefox 100.0.2 (64-bit) for MacOS  environment.
    Do you see any errors in the browser console ?

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    Ram Badvelu
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    Original Message


  • 5.  RE: Playbook status inside an incident

    Posted Fri May 27, 2022 02:24 AM
    Hello Ram,

    It's start work properly since I clear all data and cache in browser. The issue solved!



    ------------------------------
    Alexey Fedorov
    ------------------------------

    Original Message


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