Hello,

I'm facing an issue that i meet for default playbooks (very simple one that comes by default with the app configured).

The behaviour that i meet is for all plugin apps: abuseIPDB, MISP, artefact utilitis functions, Virus total (only those were tested) 

The playbooks exécution keeps stuck on the fonction execution of the apps. It doesn't produce any errors i don't know where to look in order to see why it's taking such a long time (<30 min) for simple tasks (ex: add a tag to an artifact) 

Any help would be appreciate,

Thanks 

Hi Nicolas - can you confirm that the apps are all deployed and running? If so, can you confirm that they passed the configuration test when you installed them? It is likely that they have a configuration issue or a connectivity issue that is preventing them from picking up and completing the functions.

Hello,

I'm facing an issue that i meet for default playbooks (very simple one that comes by default with the app configured).

The behaviour that i meet is for all plugin apps: abuseIPDB, MISP, artefact utilitis functions, Virus total (only those were tested) 

The playbooks exécution keeps stuck on the fonction execution of the apps. It doesn't produce any errors i don't know where to look in order to see why it's taking such a long time (<30 min) for simple tasks (ex: add a tag to an artifact) 

Any help would be appreciate,

Thanks 

Hello Bo bleckel,

Thanks for your help, i confirm that the app is running deployed and when i download logs from the app just after running the playbook execution i get no errors just the pod status. 

However, when i launch the test configuration, this one keeps running without ending but no infos is provided. so i don't know if there is something wrong with it. 

Best regard,

Nicolas Pelletier 

Hi Nicolas - can you confirm that the apps are all deployed and running? If so, can you confirm that they passed the configuration test when you installed them? It is likely that they have a configuration issue or a connectivity issue that is preventing them from picking up and completing the functions.

Hello,

I'm facing an issue that i meet for default playbooks (very simple one that comes by default with the app configured).

The behaviour that i meet is for all plugin apps: abuseIPDB, MISP, artefact utilitis functions, Virus total (only those were tested) 

The playbooks exécution keeps stuck on the fonction execution of the apps. It doesn't produce any errors i don't know where to look in order to see why it's taking such a long time (<30 min) for simple tasks (ex: add a tag to an artifact) 

Any help would be appreciate,

Thanks 

Ah - that is likely then a configuration issue. You say that you have the app running, with logs looking good, but are those in fact real time logs? Are you willing to share you app.config file (please omit any sensitive information)? If so, I can take a look to determine if something is misconfigured. In most cases like this, it is an issue with the certificate (cafile config) or the api key

Hello Bo bleckel,

Thanks for your help, i confirm that the app is running deployed and when i download logs from the app just after running the playbook execution i get no errors just the pod status. 

However, when i launch the test configuration, this one keeps running without ending but no infos is provided. so i don't know if there is something wrong with it. 

Best regard,

Nicolas Pelletier 

Hi Nicolas - can you confirm that the apps are all deployed and running? If so, can you confirm that they passed the configuration test when you installed them? It is likely that they have a configuration issue or a connectivity issue that is preventing them from picking up and completing the functions.

Hello,

I'm facing an issue that i meet for default playbooks (very simple one that comes by default with the app configured).

The behaviour that i meet is for all plugin apps: abuseIPDB, MISP, artefact utilitis functions, Virus total (only those were tested) 

The playbooks exécution keeps stuck on the fonction execution of the apps. It doesn't produce any errors i don't know where to look in order to see why it's taking such a long time (<30 min) for simple tasks (ex: add a tag to an artifact) 

Any help would be appreciate,

Thanks 

Ah thanks,

Yes Indeed i think it's a cafile issue as it's set to cert.cer but this one is not configured. I change it to false and now the test succeed. 

Thanks a lot, it's somehow a bit pity that no errors comes up during the test of the config. As it keeps running for hours without giving anything of what happend nor advice to look for...

Thanks again

Best regard

Ah - that is likely then a configuration issue. You say that you have the app running, with logs looking good, but are those in fact real time logs? Are you willing to share you app.config file (please omit any sensitive information)? If so, I can take a look to determine if something is misconfigured. In most cases like this, it is an issue with the certificate (cafile config) or the api key

Hello Bo bleckel,

Thanks for your help, i confirm that the app is running deployed and when i download logs from the app just after running the playbook execution i get no errors just the pod status. 

However, when i launch the test configuration, this one keeps running without ending but no infos is provided. so i don't know if there is something wrong with it. 

Best regard,

Nicolas Pelletier 

Hi Nicolas - can you confirm that the apps are all deployed and running? If so, can you confirm that they passed the configuration test when you installed them? It is likely that they have a configuration issue or a connectivity issue that is preventing them from picking up and completing the functions.

Hello,

I'm facing an issue that i meet for default playbooks (very simple one that comes by default with the app configured).

The behaviour that i meet is for all plugin apps: abuseIPDB, MISP, artefact utilitis functions, Virus total (only those were tested) 

The playbooks exécution keeps stuck on the fonction execution of the apps. It doesn't produce any errors i don't know where to look in order to see why it's taking such a long time (<30 min) for simple tasks (ex: add a tag to an artifact) 

Any help would be appreciate,

Thanks