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  • 1.  Performance Tools

    Posted 05/28/24 12:03 PM

    Hi to all, I do not know if this is the correct forum; if not, please give me the right one. I just migrated from V7R3M0 to V7R5M0, and the performance tool stays in V7R4M0. Give me this error. 

    Additional Message Information 
                                                                                   
     Message ID . . . . . . :   PFR5502       Severity . . . . . . . :   30        
     Message type . . . . . :   Information                                        
     Date sent  . . . . . . :   24/05/28      Time sent  . . . . . . :   09:37:11  
                                                                                   
    Message . . . . : The performance data file(s) are not downward compatible. 
    Cause . . . . . : The performance function cannot be completed because the 
    performance data file(s) in library QPFRDATA were created with a release of 
    the Performance Tools are more current than the one you are using. 
    Recovery. . . : Correct the library name (LIB parameter) for the data at 
    the correct release or install a more current Performance Tools license    
       program, and then try the request again.             

    I put the PTF that suggests solving the problem, but the same message



    ------------------------------
    LEONEL VALLADARES
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  • 2.  RE: Performance Tools

    Posted 06/02/24 12:57 AM

    Performance tools for which operating system or which suite of performance products?



    ------------------------------
    Samuel Cohen
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  • 3.  RE: Performance Tools

    Posted 06/03/24 11:05 AM

    Hi to all, thanks for answer my mail,  is  OS  v7r5m0 after and ungraded from v7r3m0 and the performance tools is after upgrade

     

    Those are the libraries installed

     

     

     

     

     

    Saludos / Best Regards

     

    Leonel Valladares

    + 503 76046395

     




    Original Message


  • 4.  RE: Performance Tools

    Posted 09/07/25 08:49 AM

    Hi there, and welcome! You've come to the right place.

    This is a common issue after a major OS upgrade, and the error message PFR5502 actually gives us the key.

    Understanding the Problem

    The error says the performance data was created with a newer tool than the one you are using. Even though you migrated your operating system to V7R5M0, it sounds like your Performance Tools for i (licensed program 5770-PT1, often installed as Option 33) were not upgraded and are still at V7R4M0.

    This creates a mismatch: your system is running at V7R5M0 and collecting data for that release, but your analysis tool is too old to read it. The PTF you applied was likely for the older V7R4M0 tool and won't fix this.

    The Solution

    The recovery message is correct: you need to install the V7R5M0 version of the Performance Tools for i licensed program.

    You can check which version is installed by using the GO LICPGM command on your system. Once you confirm the version, you can proceed with installing the correct one for V7R5M0. That should let you access all your new performance data without any errors.

    Hope that helps you get back on track!



    ------------------------------
    Daniel Carter
    ------------------------------



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