Thanks for pointing me in the right direction. I eventually found this doc that gave me the right URL to use for the configuration in case anyone else has same issues.
https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=gateway-configure-cognos-analytics-your-web-server
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Chris Stadler
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Original Message:
Sent: Wed January 10, 2024 02:46 AM
From: Tomáš Polakovič
Subject: PDF Drillthroughs sending users directly to dispatcher URL/Port vs correct link 11.2.4
Is the gateway URL properly set in Cognos configuration on the dispatcher server?
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Tomáš Polakovič
Original Message:
Sent: Tue January 09, 2024 03:04 PM
From: Chris Stadler
Subject: PDF Drillthroughs sending users directly to dispatcher URL/Port vs correct link 11.2.4
When a report is run inside COGNOS either as a PDF, or HTML and converted to PDF the resulting drill through will send the user to http://[servername]:[port]/bi/report vs sending them to the correct url of https://[gatewayserver]/report. If the report is run in HTML or excel and the drill through is clicked it does take them to the proper address and the report runs. Our dispatcher is an internal address and not publicly accessible, therefore all drill throughs from PDF now return not found. I have not experienced this problem before and wondering if anyone else has and knows a solution?
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Chris Stadler
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