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PAW - Report Error : nable to fetch data. 502 The server is temporarily unable to service your request due to a timeout error.

  • 1.  PAW - Report Error : nable to fetch data. 502 The server is temporarily unable to service your request due to a timeout error.

    Posted Mon May 06, 2024 05:22 PM

    Hi, 

    We have a view that works fine in Perspective . But when opening in PAW as an Application report it is giving below error

    "Unable to fetch data. 502 The server is temporarily unable to service your request due to a timeout error. Please try again or contact your administrator."

    Tried increasing view size, clearing cache, restarting server - did not help. The calculation is a little heavy but not that big of dataset. And has worked fine in Perspective.

    Any ideas to debug is appreciated?

    Thanks,



    ------------------------------
    Rohit Shrivastav
    ------------------------------



  • 2.  RE: PAW - Report Error : nable to fetch data. 502 The server is temporarily unable to service your request due to a timeout error.

    Posted Tue May 07, 2024 07:14 AM

    Hi Rohit,

    Is this a cube view or Websheet (Excel file in a Workspace book)?  Assuming this is a view can you examine the MDX being generated in the Workspace cube viewer?  A browser trace (har file) when reproducing the problem in Workspace would also help us understand the problem.



    ------------------------------
    Stuart King
    IBM Planning Analytics Offering Manager
    ------------------------------

    Original Message


  • 3.  RE: PAW - Report Error : nable to fetch data. 502 The server is temporarily unable to service your request due to a timeout error.

    Posted Fri May 10, 2024 06:14 PM

    Thanks Straut. The view started to work post server restart. Will look for har file if it reoccurs.


     

    MICHELMAN

    Rohit Shrivastav

    Senior Developer, Cognos TM1

    Office: +15136862752 | Mobile: +15135460508

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