Planning Analytics

Planning Analytics

Get AI-infused integrated business planning

 View Only
  • 1.  PAW 2.0.73: CouchDB container keeps restarting

    Posted Mon March 18, 2024 03:54 AM
    Edited by Alexander Dvoynev Mon March 18, 2024 04:08 AM

    Hi all,

    Environment is: 

    • Windows 2016
    • PAW 2.0.73

    Problem:

    One day, without any reason or change, CouchDB container failed to start. It keeps restarting constantly. 

    "Docker ps -a" shows this:

    20028208f4eb        127.0.0.1:5000/planninganalytics/couchdb-init:1.0.806-ltsc2016             "C:\\entrypoint.cmd p…"   6 weeks ago         Exited (4294967295) 7 days ago                                              couchdb-init
    af972e9a6e54        127.0.0.1:5000/planninganalytics/couchdb:174-ltsc2016                      "C:\\entrypoint.cmd C…"   6 weeks ago         Restarting (0) 10 seconds ago                                               couchdb

    Nothing useful in couchdb.log:

    [info] 2024-03-18T07:39:58.068000Z couchdb@localhost <0.202.0> -------- Starting couch_sup
    [info] 2024-03-18T07:40:29.603000Z couchdb@localhost <0.7.0> -------- Application couch_log started on node couchdb@localhost
    [info] 2024-03-18T07:40:29.638000Z couchdb@localhost <0.7.0> -------- Application folsom started on node couchdb@localhost
    [info] 2024-03-18T07:40:30.422000Z couchdb@localhost <0.7.0> -------- Application couch_stats started on node couchdb@localhost
    [info] 2024-03-18T07:40:30.422000Z couchdb@localhost <0.7.0> -------- Application khash started on node couchdb@localhost
    [info] 2024-03-18T07:40:30.613000Z couchdb@localhost <0.7.0> -------- Application couch_event started on node couchdb@localhost
    [info] 2024-03-18T07:40:30.637000Z couchdb@localhost <0.7.0> -------- Application ibrowse started on node couchdb@localhost
    [info] 2024-03-18T07:40:30.701000Z couchdb@localhost <0.7.0> -------- Application ioq started on node couchdb@localhost
    [info] 2024-03-18T07:40:30.701000Z couchdb@localhost <0.7.0> -------- Application mochiweb started on node couchdb@localhost
    [info] 2024-03-18T07:40:30.701000Z couchdb@localhost <0.7.0> -------- Application oauth started on node couchdb@localhost
    [info] 2024-03-18T07:40:30.840000Z couchdb@localhost <0.201.0> -------- Apache CouchDB 2.0.0 is starting.

    "docker logs couchdb" shows this:

    Invoking startup script C:\startup\MoveHosts.cmd
    Starting the main application
    kernel-poll not supported; "K" parameter ignored
    [os_mon] win32 supervisor port (win32sysinfo): Erlang has closed
    C:\CouchDB>Invoking startup script C:\startup\HealthCheck.cmd
    Invoking startup script C:\startup\MoveHosts.cmd

    What can be the reason and how it can be fixed?



    ------------------------------
    Alexander Dvoinev
    ------------------------------



  • 2.  RE: PAW 2.0.73: CouchDB container keeps restarting

    Posted Tue March 19, 2024 04:07 AM

    Hi Alexander.

    Actually we have recently seen an issue with couchdb restarting every 30 seconds.

    I don't remember the version, and also not the exact errors in the logs - however we fixed it by upgrading PAW to the latest version.

    Could be worth a try :)



    ------------------------------
    Kasper Dueholm
    CogniTech A/S
    ------------------------------



  • 3.  RE: PAW 2.0.73: CouchDB container keeps restarting

    Posted Tue August 13, 2024 04:35 PM

    Hi Alexander,

    have you found a better solution than upgrading PAW? I'm facing exactly the same issue here.

    Regards,

    Fernando



    ------------------------------
    Fernando Prunes
    ------------------------------



  • 4.  RE: PAW 2.0.73: CouchDB container keeps restarting

    Posted Tue August 13, 2024 04:35 PM

    Hi Alexander,

    have you found an alternative to upgrading PAW? I'm facing the same issue here.

    Regards



    ------------------------------
    Fernando Prunes
    ------------------------------



  • 5.  RE: PAW 2.0.73: CouchDB container keeps restarting

    Posted Thu August 15, 2024 07:27 AM

    Hi Fernando,

    Current releases of Planning Analytics Workspace no longer include CouchDB.  Counch was only used to store a very small amount of data regarding the threshold values configured for TM1 database monitoring in PAA.  This data is now stored in on of the other database services.  The recommendation from IBM is to update to a current version (e.g 2.0.97). 



    ------------------------------
    Stuart King
    Product Manager
    IBM Planning Analytics
    ------------------------------



  • 6.  RE: PAW 2.0.73: CouchDB container keeps restarting

    Posted Thu August 15, 2024 10:22 AM

    Hello,

    No, have not yet, but we guess that this is because we have INTEL ICE LAKE processor: https://www.ibm.com/support/pages/apar/PH43991



    ------------------------------
    Alexander Dvoinev
    ------------------------------