IBM Guardium

IBM Guardium

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  • 1.  Patch installation

    Posted Tue February 25, 2025 01:07 AM

    Hi experts：

          I have a web site on my Guardium system using fileserver, but when I type https://cm01.51sec.org:8445 into the web page, I can't access the web page



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    Ryan Ruan
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  • 2.  RE: Patch installation

    Posted Tue February 25, 2025 08:36 AM
    Edited by Wendy Zemba Tue February 25, 2025 08:39 AM

    Hi Ryan:

    There's three things that are typical issues with the fileserver command:

    1. Firewall isn't opened on port 8445. You can run command 'support show port open <appliance_ip> 8445'. A timeout would indicate port issue.
    2. Your login IP 10.10.10.2 is wrong. You can determine your login ip by running the command 'show system loginip'.
    3. There's a DNS issue. Try using the appliance's IP address instead of the host name in the fileserver address (example https://100.50.22.2:8445).

    Based on your picture, I'm going to assume it's #2 and your fileserver command should be 'fileserver 10.10.136.2 1200' instead of 'fileserver 10.10.10.2 1200', but it's best practice to run 'show system loginip' and use the output of it for the <<ip_address>> in the 'fileserver <<ip_address>> <<duration>>' command string.



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    Wendy Zemba
    Sr. Consultant, Data Protection
    Converge Technology Solutions
    wendy.zemba@convergetp.com

    Need help with your Guardium deployment? Contact me directly to discuss engagement opportunities. Currently serving North America.
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