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  • 1.  PA Agent problem on new instance

    Posted 05/16/24 02:27 PM

    I have a local PAW 2.0.95 up along with the PA Agent updated to this version as well.  Existing TM1 instances are all working just fine.  I created a completely new TM1 instance and find that when I try to use the File Manager in PAW against it, I get an error message saying 'The administration agent needs to be upgraded for this server'.  I can access File Manager on all the other TM1 instances I have running, it's only this new one.  They are all running on the same box.  Anyone else seeing this issue?  Again, this is a local install.

    Dean



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    Dean Watts
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  • 2.  RE: PA Agent problem on new instance

    Posted 05/17/24 11:18 AM

    Hi Dean,

    Please see: https://www.ibm.com/docs/en/planning-analytics/2.0.0?topic=2095-enhancements-file-manager

    You need to download the PAA Agent update from the PAA user interface (in PAW 2.0.95) then install the PAA update on the system running TM1.



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    Stuart King
    IBM Planning Analytics Offering Manager
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  • 3.  RE: PA Agent problem on new instance

    Posted 05/17/24 11:25 AM

    Thanks Stuart but as mentioned in my original post, this was already done.  I have 6 other TM1 instances running, all are able to access/use the File Manager except for this new instance I spun up.  Outside of the model_upload folder, are there other folders/files that must be in place for the Agent/PAW to interact with an instance?

    Dean



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    Dean Watts
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    Original Message


  • 4.  RE: PA Agent problem on new instance

    Posted 05/17/24 12:40 PM

    I should have read more carefully!  You don't actually need to create the model_upload directory.  The PAA Agent will check for the model_upload directory and create it if it doesn't exist.

    All 6 TM1 databases are on the same system?  

    Did you make any customizations to your bootstrap.properties file (if so can you share)?



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    Stuart King
    IBM Planning Analytics Offering Manager
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  • 5.  RE: PA Agent problem on new instance

    Posted 05/17/24 01:22 PM

    Yes, all 6 TM1 databases are on the same system.

    I did make a change to the bootstrap.properties file for this one line:

    com.ibm.ws.logging.console.log.level=ERROR

    Attempting to capture more info with my error I was encountering.  No other changes were made.

    Dean



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    Dean Watts
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    Original Message


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