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Output items not opening by clicking in outline

  • 1.  Output items not opening by clicking in outline

    Posted Tue February 14, 2023 12:43 PM

    When I have an output file open, I am unable to open or close items (title, notes, table) by clicking or double-clicking.  Have I set some option wrong somewhere?  I've looked in the Options... Viewer area but that just seems to have their open/close default status.  Any thoughts? Thanks!



    ------------------------------
    Christopher Hardisty
    ------------------------------


  • 2.  RE: Output items not opening by clicking in outline

    Posted Tue February 14, 2023 01:25 PM

    I'm not sure what's happening there. When I click on a pivot table, as the tooltip says, I can double-click it and it opens. I can also press <Enter> and it opens. You can also right-click and, in that context menu, select "Edit".

    Are you on Mac or Windows? And which version of SPSS are you running?



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------



  • 3.  RE: Output items not opening by clicking in outline

    Posted Tue February 14, 2023 02:11 PM

    I'm more talking about the outline on the left in the output window... Where I should be able to click those to hide or unhide them.  I'm on Windows 10, SPSS 29.  Just been using it for a couple weeks.  I do have to right-click on the actual table and click 'edit' to open that too.  But double-clicking works in other applications and such... just weirdly not in most of SPSS. 



    ------------------------------
    Christopher Hardisty
    ------------------------------



  • 4.  RE: Output items not opening by clicking in outline

    Posted Tue February 14, 2023 03:42 PM

    I have installed v29 on a Win11 machine.

    In the tree view (the left-hand side panel), double-clicking hides or unhides the object; on the right-hand side, the same action activates and opens the object for editing.

    The only way I've seen to open an object from the tree is to select the object, then press <Alt+e>,<e>,<e>,<Enter>. Inconvenient, but "e" is apparently overloaded with actions on that menu.



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------



  • 5.  RE: Output items not opening by clicking in outline

    Posted Tue February 14, 2023 03:50 PM

    More precisely, the action that results from double-clicking in the left-hand side depends on where the cursor is exactly. If on the icon, it does what I said; if on the text to the icon's right, it opens the tree object itself for (text) editing.



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------



  • 6.  RE: Output items not opening by clicking in outline

    Posted Tue February 14, 2023 03:50 PM
    For me, In the tree view (the left-hand side panel), double-clicking does not hide or unhide the object. Nothing happens. 





  • 7.  RE: Output items not opening by clicking in outline

    Posted Tue February 14, 2023 03:53 PM

    Open a syntax window, run this command, and let me know what it returns:

    SHOW VERSION.



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------



  • 8.  RE: Output items not opening by clicking in outline

    Posted Wed February 15, 2023 09:50 AM

    In the tree view, I can double-click on 'Output' at the top or 'Custom Tables' to show or collapse whatever is below it. But when I double-click on any of the sub-items (Title, Notes, Tables), nothing happens. Here is my version info:

     

    Version

     

    Version

    Build

    Date

    Component

    STATS.EXE

    29.00.00.00

    241

    18-OCT-2022

    SPSSWCTL.DLL

    29.00.00.00

    241

    25-AUG-2022

    SPSSWCOM.DLL

    29.00.00.00

    241

    25-AUG-2022

    SPSSWLIB.DLL

    29.00.00.00

    241

    25-AUG-2022

    SPSSWDAT.DLL

    29.00.00.00

    241

    25-AUG-2022

    SPSSWDST.DLL

    29.00.00.00

    241

    25-AUG-2022

     

     






  • 9.  RE: Output items not opening by clicking in outline

    Posted Wed February 15, 2023 10:37 AM

    So far, I cannot replicate this, but I will try on other machines. In the meantime, there have been some fixes made public since August; you can find them here. Perhaps one of them will indirectly fix this issue; strange things like that have happened before.

    Let's try one more thing. In a command window, go the directory where SPSS is installed. By default, that is "C:\Program Files\IBM\SPSS Statistics".

    Start SPSS from that command window by running stats.com.

    Now, do what you've been doing; run some analyses and then double-click in the tree in the output viewer. I am hoping that when it fails, SPSS will print out an exception that will give us a clue what might be happening, or failing to happen. Try it in workbook mode, too. Perhaps something will fire or misfire there, as well that give us an idea.

    Thanks and sorry for all the trouble.



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------



  • 10.  RE: Output items not opening by clicking in outline

    Posted Wed February 15, 2023 11:04 AM

    Oh, that's a neat tool... didn't see much anomalous in the stats.com output.  This was only 'error' that seemed to pop:

     

    Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException

     

    I imported some data and then tried to 'unhide' the Log in output window (I have it hidden by default) for that stats.com test.  Double click still didn't work to unhide it. 

     

    Tried Workbook mode, no avail.  Switched back, still doesn't work.  Can you try, if you haven't yet, switching to workbook mode and back and see if that helps to replicate the issue?  That IS something I had done when setting this up, so maybe something got out of whack.  I'm pretty sure I could double-click when I first installed a couple weeks ago.  Guess I could try an uninstall and reinstall...  

     

    I'll also look at those patches.  Thanks for your work on this.  Feel like I'm the only person this has happened to, which is never a good place to be! LOL

     






  • 11.  RE: Output items not opening by clicking in outline

    Posted Wed February 15, 2023 11:31 AM

    I'm sure you aren't alone.

    I have a feeling that a reinstall may well be in order, but before that, I would like to try and delete a registry key.

    Warning: This is like bringing SPSS back to "factory defaults." Recently used lists will be gone, other changes you made to fonts or options will be reset, etc. So, if you don't want to do this, I understand.

    First, make sure SPSS is closed. Then, in a command window, run this:

    reg delete HKEY_CURRENT_USER\Software\JavaSoft\Prefs\com\ibm\/S/P/S/S\/Statistics /f

    Re-start SPSS. It may ask you to apply your existing license, so do that.

    That may fix it, if it was some kind of setting causing the issue.



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------



  • 12.  RE: Output items not opening by clicking in outline

    Posted Wed February 15, 2023 01:18 PM

    The registry delete worked!  So at least we know it was associated with something in SPSS somewhere... lol  Thanks so much for your help!

     






  • 13.  RE: Output items not opening by clicking in outline

    Posted Wed February 15, 2023 01:20 PM

    Whaddya know... a shot in the dark hit the bullseye.

    Thank you so much for getting back to me.

    Take care.



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------



  • 14.  RE: Output items not opening by clicking in outline

    Posted Thu February 23, 2023 09:47 AM

    Ah ha... so everything had been running smoothly since we did that 'reset' of settings.  Today everything was fine... I realized I hadn't changed "measurement system" back to POINTS like I had before... I did that... and now I can't double click on things to open again.  Can you change your measurement system to Points and see if you can replicate my issue?  I changed back to Inches and it did NOT fix the problem... so may need to do the trick from before and reset all my settings again. 



    ------------------------------
    Christopher Hardisty
    ------------------------------



  • 15.  RE: Output items not opening by clicking in outline

    Posted Thu February 23, 2023 10:27 AM

    OK Rick... that wasn't it, but I think I've got it.  Try this... open a data set.  Run a frequency to confirm you can double click on output item to edit and double click on tree view items to hide/show.  Now... Right click on the icons at top and select 'Customize'.  Uncheck the 'Search' toolbar.  Close SPSS.  Reopen SPSS and same data set.  Try to double click on output items again... This replicated the problem on my computer.  Then if I reactivate the 'Search' toolbar and reboot SPSS, the problem goes away.  See if this happens for you too. 



    ------------------------------
    Christopher Hardisty
    ------------------------------



  • 16.  RE: Output items not opening by clicking in outline

    Posted Thu February 23, 2023 10:33 AM

    Looks to me like you don't have to close and re-open to see it, and I do see it.

    We'll put it in the list of things to fix for the next release.

    Thanks, Chris. Good work.



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------



  • 17.  RE: Output items not opening by clicking in outline

    Posted Thu February 23, 2023 10:51 AM
    Excellent! Glad to help!