IBM MaaS360

IBM MaaS360

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  • 1.  Outlook Mobile App / 2 Auth Profiles

    Posted 08/06/19 08:55 AM
    ​Hello,

    Hoping someone on here might have run into this issue already. Our current Exchange environment is Hybrid (O365/On-Prem EX2016). Our primary email address is different than internal domain. All internal (on-prem) users have their UPN set to the internal domain fqdn. Our O365 users have their UPN set to their primary email address, differnet than the on-prem users.

    Here is my query, I deployed the Outlook Mobile application and O365 users can authenticate just fine since it appears to use their UPN, however on-prem users cannot. We have separate policies for O365 and On-Prem.

    Is their a way to get this to work without changing the On-Prem user's UPN?

    Or is there another way? Can I deploy Outlook App twice?

    Thanks in advance.

    Jeremy

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    Jeremy Stevens
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  • 2.  RE: Outlook Mobile App / 2 Auth Profiles

    Posted 08/09/19 08:55 AM
    Hi Jeremy

    You might want to use the email variable %email% to configure the mail client, instead of using the UPN variable.

    Best regards, Eric

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    Eric Bos
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