The test worked for me on my lab, I was using the resilient password(my bad). However the customer uses exchange (on-prem and cloud). and reading the below link it appears the basic auth is deprecated for exchange online. What other option can i use with the outbound email app??
https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online?source=recommendations
Regards,
Original Message:
Sent: Wed December 06, 2023 04:11 AM
From: Vedran Goricki
Subject: Outboud email integration not connecting
Hi,
I am using smtp_ssl_mode = starttls and no certificate specified
OK so i am using same mailbox (not O 365) for inbound email and to send email to that address. This is used for testing.
I would recommed You to try SOAR CLI - SOAR Email configuration https://www.ibm.com/docs/en/sqsp/51?topic=guide-email-configuration
If there is problem with certificate in that step SOAR will let You know
This is how You import certificate in SOAR if there is an issue https://www.ibm.com/support/pages/how-import-untrusted-certificates-ibm-security-soar
If that works, the same config should apply fro the app. And You can setup smtp_ssl_cafile= if needed
And check if basic authentication is supported on O 365 in You case. Seeing a lot o articles that this is disabled
https://www.codetwo.com/admins-blog/disable-basic-authentication-office-365/
Regrads
,
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Vedran Goricki
Original Message:
Sent: Wed December 06, 2023 03:31 AM
From: benlinux
Subject: Outboud email integration not connecting
Hello Vedran,
I am testing this on both Microsoft outlook (for customer) and hmail server (my lab). I have tried starttls, none, ssl and nothing seems to work :(. But using starttls will require certs.
I am using basic authentication ( username and password).
Regards,
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benlinux
Original Message:
Sent: Wed December 06, 2023 03:06 AM
From: Vedran Goricki
Subject: Outboud email integration not connecting
Hi,
Have You try to change smtp_ssl_mode to starttls or ssl?
From error log what I can see i that says : SMTP AUTH extension not supported by server
Vedran
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Vedran Goricki
Original Message:
Sent: Tue December 05, 2023 10:06 AM
From: benlinux
Subject: Outboud email integration not connecting
Hello,
Please I need help here. From the AppHost, I am trying with basic authentication.
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benlinux
Original Message:
Sent: Fri December 01, 2023 03:56 PM
From: Benjamin Nworah
Subject: Outboud email integration not connecting
Hello Expert,
I am unable to test connection to my o365 using the outbound email application from my QRadar SOAR platform. I receive the below error message.
Kindly assist
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Benjamin Nworah
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