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AIOps: Monitoring and Observability

Comprehensive performance monitoring and observability of your IBM Z environment. Solutions include OMEGAMON, Service Management Suite for z/OS, and IBM Z Application Performance Management Connect

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omegamon for cics -UNSUPPORTED ENVIRONMENT- message

  • 1.  omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Mon November 25, 2024 10:44 AM

    Hello guys,
    I tried to install omegamon for cics v 5.3 and when I tried to run omeg init on cics, I got this message :
    OC1021 OCOMEG MVS 7.2.2 AND CICS 7.0.0: UNSUPPORTED ENVIRONMENT

    The installation book says cics/mvs version should support this cics/mvs version.
    can anyone guide me?



    ------------------------------
    mey kh
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  • 2.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Tue November 26, 2024 06:54 AM

    Hi Mey,

    CICS 5.3. is out of support. Oldest CICS version that still supported by Omegamon for CICS is 5.4.



    ------------------------------
    Germanas Samrickis
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  • 3.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Wed November 27, 2024 02:05 AM

    thank you Germanas,

    i know CICS 5.3 is out of support, but the manuals says omegamon for cics v5.3 must support cics 5.3.0 but its not!



    ------------------------------
    mey kh
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  • 4.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Wed November 27, 2024 09:42 AM
    Edited by Germanas Samrickis Wed November 27, 2024 09:48 AM

    With the there error message that you have posted it doesn't seem that you are actually  running Omegamon for CICS 5.3. That error says that you are the newer version.  Other possibility that you are running Omegamon for CICS 5.3 base, which did not supported CICS 5.3 . It was added with APAR OA48778. 



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    Germanas Samrickis
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  • 5.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Thu November 28, 2024 01:37 AM

    I understand what you mean.

     Further, when I encounter the above error, if I run OMEG INIT again, I get the following error:

    OC1003 OCOMEG LOAD FAILED FOR MODULE KOCOMKZZ

     Does this help us understand the problem more precisely?



    ------------------------------
    mey kh
    ------------------------------



  • 6.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Thu November 28, 2024 03:30 AM

    This error related to the one above. You should verify that you actually trying to run Omegamon 5.3. and if so,  check if you have APAR installed to support CICS 5.3. version. Support for this CICS version was added when CICS 5.3. was released to the market. 



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    Germanas Samrickis
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  • 7.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Thu November 28, 2024 04:01 AM

    Thank you Germanas for your explanation,

    I will check the things you said and announce the result.



    ------------------------------
    mey kh
    ------------------------------



  • 8.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Wed December 04, 2024 05:42 AM

    Hello,

    I believe this would be best served under a support ticket, please can you open a CASE with IBM so that we can direct this to the appropriate team.

    Thank you,

    Regards  OMEGAMON Product Management



    ------------------------------
    Ash Mahay
    ------------------------------



  • 9.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Mon February 17, 2025 07:39 AM
    Edited by mey kh Mon February 17, 2025 07:39 AM

    We apply APAR OA48778  and now we get "OC1003 OCOMEG LOAD FAILED FOR MODULE KOCOMKIA" error in cics.

    But we can't find the KOCOMKIA module.



    ------------------------------
    mey kh
    ------------------------------



  • 10.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Tue December 03, 2024 09:29 AM

    Check to make sure that the RKANMOD and RKANMODR are defined to your CICS regions..  hope this helps



    ------------------------------
    Barbara Cutright
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  • 11.  RE: omegamon for cics -UNSUPPORTED ENVIRONMENT- message

    Posted Wed December 25, 2024 12:59 AM

    Hello Barbara, yes it is!

    Thank you for your reply.



    ------------------------------
    mey kh
    ------------------------------