Content Management and Capture

Content Management and Capture

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  • 1.  OFFICE Integration Content NAVIGATOR

    Posted Tue December 24, 2024 04:42 AM

    Hi

    Is NMO  office integration for outlook is going to work with new Microsoft Email app since more and more customers are moving to the NEW email App instead off OUTLOOK ? 

    Thanks 

    Moshe Elbaz 



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    Moshe Elbaz
    IFN
    Tel AVIV
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  • 2.  RE: OFFICE Integration Content NAVIGATOR

    Posted Wed December 25, 2024 12:32 AM

    Dear,

    We have faced similar issue and raised a PMR and received below update from support team.

    "Unfortunately, the ICN Microsoft Office add-in (including the version you are using, nmo309.000.804) is not currently compatible with the new Outlook client. This limitation extends to all current versions of ICN. See IBM Software compatibility report.

    https://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=B7816630CBC811EA92B4FC8223E18670&osPlatforms=AIX|Linux|Mac%20OS|Windows&duComponentIds=S007|D006|D005|D003|D004|C008|C009|C010&mandatoryCapIds=30|126|9|16|61|26&optionalCapIds=380|12|125|381|63|35|140|19|61

    The new Outlook client has different architecture and may have limitations in supporting certain types of add-ins compared to the classic version.

    The good news is that the add-in continues to function as expected with the classic Outlook and Microsoft Word applications.

    While I don't have a specific timeline, IBM is working on updating the add-in to support the new Outlook client in future releases."

    Thank you,

    Asif



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    Asif Pasha Senior FileNet Consultant
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  • 3.  RE: OFFICE Integration Content NAVIGATOR

    Posted Thu December 26, 2024 07:29 PM

    NMO supports only Microsoft Outlook - but not the new Email application.



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    Nanda Pilaka
    IBM Content Navigator Support
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