IBM QRadar SOAR

IBM QRadar SOAR

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  • 1.  Notification when a playbook fails

    Posted Thu July 06, 2023 02:16 PM

    Hi!

    I want to know if there is a way to know when a playbook fails, because we have some playbooks that are automatically executed in order to close the incidents, but sometimes the playbook fails for X reason, and if you don't go and take a look at the incidents, you'll never know if the playbook did work or not.

    What I would like to get it's something like a "notification" (an email) when a playbook fails. I thought something like a bash or python script that checks every 5 minutes all the pods for each app looking for errors and if there are errors then put them into a file and send it by email. But it's quite difficult, because the email should have something like: 

    Subject: Playbook X failed on the X incident

    Message:

    The playbook X failed on the X incident with the following error: <error message>.

    Link to the incident: <link>

    Is it possible to make this? Any other ideas?



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    Gabriel Covello
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  • 2.  RE: Notification when a playbook fails

    Posted Mon July 10, 2023 11:37 AM

    Hello Gabriel, I'm not from development team, but you can use SOAR rest APIs to get incidents' workflows and playbooks status. I have done something like that for a client, and i have put a cron at SOAR appliance to run every hour, sending an email with a report.

    Regards



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    Matias Fabian Hernandez
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