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Not able to post Incident on Teams channel

  • 1.  Not able to post Incident on Teams channel

    Posted Wed March 20, 2024 03:51 PM

    Hi Team,

    We are having an issue with the function "MS Teams: Post Message" which is part of the package "Microsoft Teams".
    https://exchange.xforce.ibmcloud.com/hub/extension/4f8d9ec064c0ddf4555b3324d6ba499d

    We are not able to post messages on the team channel when the Incident description contains a string like "File Path: \\?\C:\Windows\xyz\abc.ps1"

    We are getting the error "Unable to Post message:
    Failure reason: Invalid \escape: line 1 column 418 (char 417)"

    When we made below changes in the input script of function "MS Teams: Post Message" - incident.description.content.replace('\\,'\\\\')

    We got the error "Unable to Post message:
    Failure reason: Expecting ',' delimiter: line 1 column 714 (char 713)"

    Please suggest for the solution.



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    Arpit Nama
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