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  • 1.  new feature 'intelligent remediation with watsonx'

    Posted 08/01/24 01:46 AM

    Hi,

    I have a question about the new feature 'intelligent remediation with watsonx'. Has someone here already tried out this feature? I would like to test it, but in my internal test-environment is doesn't work. 

    On the issue view I tried to generate a recommended action by clicking on 'generate with watsonx' and then follow the instructions. But unfortunately the last step 'create' doesn't work. By clicking on  the create button nothing happen. No policy is created, nor do I get an error message. Has anyone the same misbehavior?

    best regards Karen



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    Karen Schuster
    Technology Advocate IT Automation & Observability
    SVA System Vertrieb Alexander GmbH
    Wiesbaden
    ------------------------------


  • 2.  RE: new feature 'intelligent remediation with watsonx'

    Posted 08/02/24 03:06 PM

    Hi Karen,

    Thanks for the feedback.  We have not been able to reproduce the problem locally.  Can you provide some additional info on your environment?  Is this a SaaS environment or local self-hosted environment you are using?

    My team is happy to jump on a call to further troubleshoot this with you.  Please feel free to email my directly and I can set up a quick discussion with my team.  Thanks.

    Chad Holliday
    Senior Development Manager
    IBM Instana

    chadh@us.ibm.com



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    Chad Holliday
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  • 3.  RE: new feature 'intelligent remediation with watsonx'

    Posted 08/09/24 09:18 AM

    Hi Chad,

    thank you for your time and your help. After enabling the 2-factor-authentifatication for my user in our internal environment everything is working fine.

    perhaps a note on this should be added to the documentation.

    best regards Karen



    ------------------------------
    Karen Schuster
    Technology Advocate IT Automation & Observability
    SVA System Vertrieb Alexander GmbH
    Wiesbaden
    ------------------------------

    Original Message


  • 4.  RE: new feature 'intelligent remediation with watsonx'

    Posted 08/02/24 05:25 PM

    Hello,

    We are sorry to hear you hit this error.  We tried to reproduce the issue in our environments, but we were not able to do so.
    Would it be possible to schedule a quick meeting to look at your environment and investigate the error?

    Best Regards,
    Eugen Postea



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    Eugen Postea
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