Hi,

currently, the nsone portal barely works for me.

I can list zones and records, but there are frequent error messages popping up "Internal Server Error".

When I want to change a record (via web interface or API) I get an error response "{"message":"error retrieving account summary"}" status code 500.

Thanks for your help.

Hi Lorenz,

Could you please provide us with your customer ID, we will check your subscription.

Thank you

Hi,

I got error same too on ns1 console, can you help me?

Hi Duong
My NS1 console web UI have problem like that (Internal Server error) when I'll to make a new record on my zone. 
Sorry for bad english newbie here, can you help me too? 

It appears that your account is canceled. We will check further and update here.