SPSS Statistics

SPSS Statistics

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  • 1.  My license does not work (but is valid) - Lock code

    Posted 05/27/22 03:18 PM

    My client's license is locked. SPSS Statistics v28. I am an IBMer.

    Could you assist with resetting the lock code.






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    #Support
    #SupportMigration


  • 2.  RE: My license does not work (but is valid) - Lock code

    Posted 05/30/22 10:58 AM

    Support Member​ Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc. need to be handled through either a normal support ticket or via the SPSS Licensing support page.

     

    A) If you have a normal support contract, open a ticket on:

    https://www.ibm.com/mysupport/

    and use your IBM customer number ICN.

     

    B) If you do not have a support contract, go to:

    https://www.ibm.com/mysupport/s/forumshome?language=en_US

    and use the blue button called “Open a case”. Include all required information (e.g. authorization code, lock-code, product version, etc.) so that we can immediately process your request.






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    #Support
    #SupportMigration


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