Cognos Analytics

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  • 1.  Must refresh page on first daily access

    Posted Thu September 26, 2019 09:13 AM

    We have a Cognos 11 landing page that is accessed by a link from within another secured web site.  The first time accessing the landing page, you get a message in Chrome :(Version 76.0.3809.132):

    System error

    BIS-SEC-0003 Failure when retrieving information relative to your user session. Try clearing your browser's cache and refreshing the page.

    In IE 11, a blank page appears.

    If the page is refreshed, the Cognos page launches and everything works.  

    I tried adding 

    <XMLAttribute name="paramsCacheDisabled" value="true"/>

    but this did not resolve the issue.

    The page works if I log in to Cognos11 directly, navigate to the location , and launch the report.  This is only an issue attempting to launch the page from outside Cognos.

    Any ideas greatly appreciated.  Thank you!

    Steve



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    Steve P
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    #CognosAnalyticswithWatson


  • 2.  RE: Must refresh page on first daily access

    Posted Thu August 12, 2021 03:15 PM
    Could you please share as to what was the solution for this issue?

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    Ashwin Ravindran
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