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  • 1.  MSR-SMT-2190 Internal error trying to create smart metadata.

    Posted Wed December 05, 2018 10:49 AM
    I'm trying to get the samples working in CA 11.1.
    I've imported the sample deployment file and ensured that the import IDs are preserved as per the instructions, however the sample dashboards do not work.
    It looks like the sample XLS and CSV data were not imported and i'm trying to update and replace them.
    I've downloaded the sample data files and for each file when I replace the file with the newly downloaded file I get the error :
    MSR-SMT-2190 Internal error trying to create smart metadata.
    The import/replace process hangs for quite some time and then returns this error.
    Any ideas ?

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    Nick Waters
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    #CognosAnalyticswithWatson


  • 2.  RE: MSR-SMT-2190 Internal error trying to create smart metadata.

    Posted Wed December 05, 2018 11:26 AM
    I followed the 11.1 video from here btw :
    https://community.ibm.com/community/user/businessanalytics/blogs/steven-macko/2018/09/04/how-to-import-a-deployment-in-ibm-cognos-analytics

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    Nick Waters
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  • 3.  RE: MSR-SMT-2190 Internal error trying to create smart metadata.

    Posted Tue December 18, 2018 09:18 AM
    Edited by System Admin Fri January 20, 2023 04:25 PM


  • 4.  RE: MSR-SMT-2190 Internal error trying to create smart metadata.

    Posted Wed December 19, 2018 06:56 AM
    Hi Nick,

    Both the deployment and uploading the samples should work fine. Have you opened a support case? We need to see the logs to figure out what might be going wrong.

    Thanks,
    Rob


  • 5.  RE: MSR-SMT-2190 Internal error trying to create smart metadata.

    Posted Thu January 17, 2019 10:03 AM
      |   view attached
    Hello.
    I get the same errors when uploading new files. It doesn't matter if CSV or XLSX.

    MSR-SMT-2190 Internal error trying to create smart metadata.

    Are there any new information?
    Version CA11.1.1 FP 001

    ------------------------------
    Jens Bäumler
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  • 6.  RE: MSR-SMT-2190 Internal error trying to create smart metadata.

    Posted Thu January 17, 2019 11:32 AM
    Can you please open a support ticket and provide logs?

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    Rob Hatfield
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  • 7.  RE: MSR-SMT-2190 Internal error trying to create smart metadata.

    Posted Thu January 17, 2019 02:46 PM
    In our case, it must have been a missing right to write. We repeated the installation and made sure to have administrator rights everywhere.

    After the new installation also the file upload works!

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    Jens Bäumler
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  • 8.  RE: MSR-SMT-2190 Internal error trying to create smart metadata.

    Posted Thu January 17, 2019 01:19 PM
      |   view attached
    Hi Nick,
    Just wondering which version of Samples deployment you imported to 11.1 environment? Please try not to preserve the import ID when importing Samples deployment. The best practice is to delete all the samples file from previous importing, then import the new one.

    If need to update Samples upload files, please follow attached Readme.txt file to download Samples data sets.

    Thanks,

    Kelly

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    KELLY XIAO
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    Attachment(s)

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    Readme.zip   463 B 1 version