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  • 1.  MQ Explorer - Connection Issue

    Posted Wed December 28, 2022 09:32 AM
    Hi there,

    I am working with a third party company who has an MQ site and am trying to setup an internet connection and am using the IBM MQ Explorer to troubleshoot. 

    After adding the settings and trying to test the connection am getting the following error:

     Could not establish a connection to the queue manager - reason 2009. (AMQ4059)
      Severity: 10 (Warning)
      Explanation: The attempt to connect to the queue manager failed. This could be because the queue manager is incorrectly configured to allow a connection from this system, or the connection has been broken.
      Response: Try the operation again. If the error persists, examine the problem determination information to see if any information has been recorded.

    In terms of trying to resolve, third party checked and confirmed the following:

    1) Network layer is fine based on telnet and tracert checks
    2) Queue manager is being correctly targeted

    Any suggestion on which area can be explored to troubleshoot on what may be causing the error?

    Thanks,

    Shaun


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    Shaun Rubin
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  • 2.  RE: MQ Explorer - Connection Issue

    Posted Tue January 03, 2023 06:27 AM
    Edited by Soheel Chughtai Tue January 03, 2023 06:27 AM

    On which OS are you running MQ Explorer? Linux, MacOS or Windows? 

    If you start MQ Explorer from the command line you can capture the logs, and any exceptions thrown to the terminal, which you could also pipe to a file. This may provide some detail on why the connection could not be established.



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    Soheel Chughtai
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  • 3.  RE: MQ Explorer - Connection Issue

    Posted Wed January 04, 2023 09:32 AM

    Has the user been authorized to use MQ Explorer?

    https://www.ibm.com/docs/en/ibm-mq/7.5?topic=security-authorization-use-websphere-mq-explorer

    You MQ admin can help with this.



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    JUKKA VÄHÄTÖRMÄ
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  • 4.  RE: MQ Explorer - Connection Issue

    Posted Wed January 04, 2023 01:29 PM
    Thanks Jukka, checked, there is no authorization issue.

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    Shaun Rubin
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