Hello All,

We have suddenly started experiencing issues in our CCE environment. We have many CCE environments and we have seen this in 4 of them at the moment. Also we have not made any changes to the environment (as far as we know).

!ENTRY com.softwareag.plm.cce.repository.remote 2 0 2019-09-21 20:03:26.476
!MESSAGE [SCR] Could not get the service object relevant to the reference. One possible reason is a circularity problem. Another possible reason is that BundleContext.getService() returns null.
Details:
Problematic reference = Reference[name = LandscapeManager, interface = com.softwareag.platform.management.client.common.landscape.LandscapeDefinitionService, policy = dynamic, cardinality = 1…1, target = null, bind = setLandscapeDefinitionService, unbind = null]
of service component = com.softwareag.plm.cce.repository.remote.products.resource
component implementation class = com.softwareag.platform.management.client.repository.rest.resources.LandscapeRepositoryProductsResource
located in bundle with symbolic name = com.softwareag.plm.cce.repository.remote
bundle location = reference:file:…/…/common/runtime/bundles/cce/eclipse/plugins/com.softwareag.plm.cce.repository.remote_10.1.0.0011-0330.jar

!ENTRY com.softwareag.plm.cce.repository.remote 2 0 2019-09-21 20:03:26.476
!MESSAGE [SCR] ComponentReference.bind(): bind method ‘setLandscapeDefinitionService’ is not found or it is not accessible!
Details:
Problematic reference = Reference[name = LandscapeManager, interface = com.softwareag.platform.management.client.common.landscape.LandscapeDefinitionService, policy = dynamic, cardinality = 1…1, target = null, bind = setLandscapeDefinitionService, unbind = null]
of service component = com.softwareag.plm.cce.repository.remote.products.resource
component implementation class = com.softwareag.platform.management.client.repository.rest.resources.LandscapeRepositoryProductsResource
located in bundle with symbolic name = com.softwareag.plm.cce.repository.remote
bundle location = reference:file:…/…/common/runtime/bundles/cce/eclipse/plugins/com.softwareag.plm.cce.repository.remote_10.1.0.0011-0330.jar

!ENTRY com.softwareag.plm.cce.landscape 4 0 2019-09-21 20:03:26.479
!MESSAGE FrameworkEvent ERROR
!STACK 0
…
…

    ... 105 more

Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor44.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.eclipse.equinox.internal.ds.model.ServiceComponent.activate(ServiceComponent.java:235)
… 112 more
Caused by: java.lang.NullPointerException
at com.softwareag.platform.management.client.landscape.impl.LandscapeManagerImpl.getAllFromCache(LandscapeManagerImpl.java:167)
at com.softwareag.platform.management.client.landscape.impl.LandscapeManagerImpl.getNodes(LandscapeManagerImpl.java:163)
at com.softwareag.platform.management.client.landscape.impl.LandscapeManagerImpl.activate(LandscapeManagerImpl.java:691)
… 116 more

!ENTRY org.eclipse.equinox.ds 4 0 2019-09-21 20:03:26.484
!MESSAGE Exception occurred while creating new instance of component Component[
name = GenericCache
activate = activate
deactivate = deactivate
modified =
configuration-policy = optional
factory = null
autoenable = true
immediate = false
implementation = com.softwareag.platform.management.client.core.cache.impl.ConcurrentGenericCacheImpl
state = Unsatisfied
properties =
serviceFactory = false
serviceInterface = [com.softwareag.platform.management.client.common.cache.GenericCache]
references = null
located in bundle = com.softwareag.plm.cce.core_10.1.0.0011-0330 [129]
]
!STACK 0
java.lang.NoClassDefFoundError: Could not initialize class com.softwareag.platform.management.client.core.cache.impl.GenericCacheImpl
at com.softwareag.platform.management.client.core.cache.impl.ConcurrentGenericCacheImpl.(ConcurrentGenericCacheImpl.java:29)
at sun.reflect.GeneratedConstructorAccessor41.newInstance(Unknown Source)

Anyone has any idea what this is pointing to or come across anything like this before ? We have raised a ticket with SAG …but I thought I will ask the community as well.

Regards,
Rajesh