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🎟 Managing your users

  • 1.  🎟 Managing your users

    Posted 05/06/21 02:26 PM
    Edited by System Admin 01/20/23 04:40 PM
    We know that user management can be a little complex. Let's take a look at what's in Cloud Pak for Data now.

    🎟 For 1 ticket, if you're someone who manages users, what do you want to see first in your user management tool? Do you get sufficient info from the different tabs in the attached screenshots?



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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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    #CloudPakforDataGroup


  • 2.  RE: 🎟 Managing your users

    Posted 05/06/21 02:27 PM
    I think your image broke

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    Rohit Goyal
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  • 3.  RE: 🎟 Managing your users

    Posted 05/06/21 02:35 PM
    Thanks, Rohit! Fixed now.

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
    ------------------------------

    Original Message


  • 4.  RE: 🎟 Managing your users

    Posted 05/06/21 02:31 PM
    Edited by System Admin 01/20/23 04:28 PM
    Learn more about user management, including recommended best practices, in: https://www.ibm.com/docs/en/SSQNUZ_3.5.0/cpd/admin/users.html

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    JULIA Montarbo
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  • 5.  RE: 🎟 Managing your users

    Posted 04/01/22 09:07 AM

    Hi Julia:   We are an IBM team using DataStage CP4D. Our Admin is attempting to add users, however we do not see the "Manage Users" screen. We only see a list of 2 users but no place to Manage them. We want to add users in a restricted role (Create/Execute jobs) but no admin privileges.

    That link is not working  https://www.ibm.com/docs/en/SSQNUZ_3.5.0/cpd/admin/users.html.  Is it possible that it was moved to another location?

    Thanks



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    David Cross
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    Original Message


  • 6.  RE: 🎟 Managing your users

    Posted 04/01/22 10:12 AM
    Edited by System Admin 01/20/23 04:48 PM

    Here is the correct link https://www.ibm.com/docs/en/cloud-paks/cp-data/4.0?topic=platform-managing-users



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    Lena Woolf
    Senior Technical Staff Member
    IBM
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    Original Message


  • 7.  RE: 🎟 Managing your users

    Posted 04/01/22 11:05 AM
    There's an extra . in the URL. I'll see if I can edit my original post to remove the . after html.

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    JULIA Montarbo
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    Original Message


  • 8.  RE: 🎟 Managing your users

    Posted 04/05/22 03:48 PM

    Thanks so much Lena, and Julia. I appreciate it. 

    David Cross 



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    David Cross
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    Original Message


  • 9.  RE: 🎟 Managing your users

    Posted 08/23/22 04:54 PM
    I got a lot of help from the community which I am suffering from the problem So, I got situation for this on the site 
    Thanks A lot to the community.

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    Abdullah Ali
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    Original Message


  • 10.  RE: 🎟 Managing your users

    Posted 05/06/21 02:35 PM
    This looks great. I won't suggest any modifications.

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    Rohit Goyal
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  • 11.  RE: 🎟 Managing your users

    Posted 05/06/21 02:36 PM
    You need to be able to bulk import users; better way to filter users; display information on which services they have access to and which role they have for this service; being able to deactivate users without removing them

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    Dorothee Reinhard
    Data & AI Scientist
    IBM Switzerland
    ZΓΌrich
    0041 79 565 74 56
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  • 12.  RE: 🎟 Managing your users

    Posted 05/06/21 02:46 PM
    To add to Dorothee's comments, bulk actions would be great. Select multiple users at once and change their access level, or deactivate them, or perhaps even send them an email with important information (like outages, upgrades, password changes, etc.)

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    Grishma Jena
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    Original Message


  • 13.  RE: 🎟 Managing your users

    Posted 05/06/21 02:50 PM
    Great points, Grishma and Dorothee!

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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    Original Message


  • 14.  RE: 🎟 Managing your users

    Posted 05/06/21 05:12 PM
    I would strongly recommend using user groups whenever possible for users with similar access requirements.

    Although you can use the internal database to manage users' passwords, it's a best practice to use an enterprise-grade password management solution. For details, see Managing users: https://www.ibm.com/docs/en/SSQNUZ_3.5.0/cpd/admin/users.html.


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    JULIA Montarbo
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    Original Message


  • 15.  RE: 🎟 Managing your users

    Posted 05/06/21 02:44 PM
    I'd like a 'last sign on' column on the user panel. Then I'd easier know, if this user is inactive and needs to be removed.

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    Roland Schock
    Distinguished Engineer
    ARS Computer und Consulting GmbH
    Muenchen
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  • 16.  RE: 🎟 Managing your users

    Posted 05/06/21 02:45 PM
    That's an excellent point!

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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    Original Message


  • 17.  RE: 🎟 Managing your users

    Posted 05/06/21 02:48 PM
    Images are a bit small to see. Groups and Roles base idea to manage users,

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    Chiara Baldan
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  • 18.  RE: 🎟 Managing your users

    Posted 05/06/21 02:50 PM
    Edited by System Admin 01/20/23 04:49 PM
    Sorry about that! You can click on the image and it'll get bigger :)

    ------------------------------
    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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    Original Message


  • 19.  RE: 🎟 Managing your users

    Posted 05/06/21 02:50 PM
    A roles + permissions information for each service and things like privacy level, etc would be great. Could be something you can see when you click into the user.

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    Shawn Lunny
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  • 20.  RE: 🎟 Managing your users

    Posted 05/06/21 02:51 PM
    Yes, for sure!

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    Rachel Miles Sijacic
    Sign up for the User Experience Program: ibm.biz/userexperience
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    Original Message


  • 21.  RE: 🎟 Managing your users

    Posted 05/06/21 05:05 PM
    @Shawn Lunny some services have their own user management beyond what is provided by the platform. For example, with Data Virtualization and Db2 Warehouse, you can specify who can access the service or service instance.

    Any service that has additional user management requirements should include that information under their Administering content.

    However, right now, you can't see any service-specific permissions from a user's profile. Are you asking for a consolidated view of their platform permissions and their service or service instance permissions?



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    JULIA Montarbo
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    Original Message


  • 22.  RE: 🎟 Managing your users

    Posted 10/14/21 01:20 PM
    managing users here gives users access to CP4D, right?   Then users need access to Cloud Object Storage, Watson *, and any other service that is in CP4D.  To me it would be easier to manage all access to everything in one area.  If I add a user as editor here they should be given access to everything associated to this CP4D instance as editor.  or give the option to break out the permissions individually.  It is rather confusing and hard to manage.  thanks!

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    DAMA REFFETT
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  • 23.  RE: 🎟 Managing your users

    Posted 04/06/22 09:09 AM

    It would be great if the "Last Login" of user is incorporated in user management tool. 

    And do we have any API calls to track user activity like login/logout history or last login information in Cloud Pak for Data ?.  If so, could you please provide relevant information.

    ------------------------------
    Ravi Kumar Kappaganthu
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  • 24.  RE: 🎟 Managing your users

    Posted 04/06/22 12:39 PM
    Hi Ravi,

    It sounds like you are looking for audit logging information. I'd recommend starting with the following resources:


    I hope this helps.

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    JULIA Montarbo
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    Original Message


  • 25.  RE: 🎟 Managing your users

    Posted 04/07/22 08:24 AM
    Hello Julia,

    yes I already have this links. so we do not have other option to capture user activity expect configuring the Audit right.

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    Ravi Kumar Kappaganthu
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    Original Message


  • 26.  RE: 🎟 Managing your users

    Posted 04/07/22 02:38 PM
    Ravi,
      Correct, the zen-audit is currently the only supported mechanism in CP4D from which user login/logout information is available.
    Thanks,
    Andy Streit

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    Andy Streit
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    Original Message


  • 27.  RE: 🎟 Managing your users

    Posted 04/13/22 10:50 AM
    Thank you Andy for the valuable information.

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    Ravi Kumar Kappaganthu
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    Original Message


  • 28.  RE: 🎟 Managing your users

    Posted 05/20/22 12:31 AM
    Hi Ravi - anything specific you are looking for? Please share your ideal experience for capturing user activity?

    Thanks,
    Shilpi Bhattacharyya 
    Product Manager - Cloud Pak for Data​

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    Shilpi Bhattacharyya
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    Original Message


  • 29.  RE: 🎟 Managing your users

    Posted 05/23/22 09:44 AM
    Hello Shilpi, 

    Yes, we would like to collect inactive users info from CP4D. So we are looking for a parameter (preferably "Last Login Time").

    From the responses I have seen we need to enable audit logs, however I'm looking for a parameter without  enabling auditing service. So could you please let me know your inputs. 


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    Ravi Kumar Kappaganthu
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    Original Message


  • 30.  RE: 🎟 Managing your users

    Posted 05/24/22 10:57 AM
    Hi Ravi - thnx for sharing. I will discuss this with my broader team under user management category. I will post an update soon.

    Thanks,
    Shilpi Bhattacharyya 
    Product Manager - Cloud Pak for Data​

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    Shilpi Bhattacharyya
    ------------------------------

    Original Message


  • 31.  RE: 🎟 Managing your users

    Posted 06/08/22 09:47 PM
    Hi Ravi - Also, I wanted to share this update from my team. 

    We do not store these last login timestamps yet. This would change in future where we plan to record some activity and even report back on login. We are discussing  this - do not have concrete timeline  but i'll soon share it.


    Regards,
    Shilpi


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    Shilpi Bhattacharyya
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    Original Message


  • 32.  RE: 🎟 Managing your users

    Posted 06/09/22 09:37 AM
    Ravi - This is committed for 4.6 (GA - Nov, 2022) now. Can you please submit an Aha idea for your tracking and share the link here?

    Thanks,
    Shilpi Bhattacharyya 
    Product Manager - Cloud Pak for Data​

    ------------------------------
    Shilpi Bhattacharyya
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    Original Message


  • 33.  RE: 🎟 Managing your users

    Posted 06/13/22 02:43 AM
    Hello Shilpi, 

    Sure, will raise a Aha idea and Thank you very much for prompt response.

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    Ravi Kumar Kappaganthu
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    Original Message


  • 34.  RE: 🎟 Managing your users

    Posted 08/17/22 12:00 AM
    Edited by System Admin 01/20/23 04:35 PM
    Hello Shilpi, 

    we have raised an Aha idea. could you please refer and let us know if that could helps. 

    CPDIDEAS-I-1292 With respect to User management, Please includethe parameter"Last Login"(such that gives the recent timestamp of user login) which helps administrator to list all unused accounts and delete them periodically.

    https://bigblue.aha.io/ideas/ideas/CPDIDEAS-I-1292

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    Ravi Kumar Kappaganthu
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    Original Message


  • 35.  RE: 🎟 Managing your users

    Posted 08/17/22 12:07 AM
    Hi Ravi - thanks for submitting this. This is in development and planned for 4.6 (Nov, 2022) as I communicated earlier. I also commented on the idea if you are able to see.

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    Shilpi Bhattacharyya
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    Original Message


  • 36.  RE: 🎟 Managing your users

    Posted 08/17/22 12:12 AM
    Thank you very much Shilpi.

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    Ravi Kumar Kappaganthu
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    Original Message


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