Interesting. As you might have seen from my screenshot, I too am running a silicon (M3) mac. I no longer have access to an Intel mac. I'll have to ask Development or QA if they have one.
Original Message:
Sent: Tue November 05, 2024 05:09 AM
From: Sebastian Krumm
Subject: MacOS Sequoia 15.1 upgrade and SPSS will not open
Dear David,
Unfortunately, SPSS still isn't working despite my efforts. I've run the script multiple times using sudo and manually checked afterward to ensure all paths and files were completely removed-no luck.
I'm using an Intel iMac, where I'm facing these issues. Interestingly, SPSS runs perfectly on a friends Apple Silicon-based MacBook with macOS Sequoia 15.1, just like it does for you.
Do you have any other recommendations?
Best regards,
Sebastian
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Sebastian Krumm
Original Message:
Sent: Mon November 04, 2024 04:55 PM
From: David Dwyer
Subject: MacOS Sequoia 15.1 upgrade and SPSS will not open
The error message you included is specifically something I've seen when putting one version of IBM SPSS Statistics over the top of another version - and for whatever reason, that operation is done incompletely. The sure-fire way I've always resolved such issues is with a 'clean re-install'.
Note that there are steps in the technote
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Manually delete the SPSS Statistics installation directory.
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Edit the clean up script to supply your own user id
-
Run the clean up script using 'sudo'
And there are things the script does
If these directories and files still exist after you have worked through the technote and run the script, then a step was missed somewhere.
For your motivation: It does work...
|
You removed SPSS Statistics by dragging the application to the Trash.  You see several preference files, extensions and custom dialogs remain. You need to completely remove everything "SPSS Statistics."
|
David J Dwyer
IBM Software Support (SPSS Statistics & Amos)
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Original Message:
Sent: 11/4/2024 11:45:00 AM
From: Sebastian Krumm
Subject: UPDATED: MacOS Sequoia 15.1 upgrade and SPSS will not open
Hello David,
thank you for your response. I recently upgraded my Mac to macOS Sequoia 15.1, and now I'm encountering issues with SPSS. I tried using versions 30.0.0.0 and 29.0.2.0, as you suggested, but unfortunately, neither one is working on macOS Sequoia 15.1.
When I attempt to start SPSS, I receive the following error message:
JVMJ9VM015W Initialization error for library j9gc29(2): Failed to instantiate compressed references metadata; 200M required
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
After this, the process exits with a sequence indicating it's "saving session" and "saving history," before closing completely. I suspect this could be a memory allocation issue but am unsure which settings need adjustment.
Do you have any further recommendations on troubleshooting this?
Thanks in advance for your assistance!
Best regards,
Sebastian
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Sebastian Krumm
Original Message:
Sent: Mon November 04, 2024 11:29 AM
From: David Dwyer
Subject: MacOS Sequoia 15.1 upgrade and SPSS will not open
If you had IBM SPSS Statistics version < 29.0.2.0 for macOS up and running on macOS 14.x (Sonoma) or macOS 15.x (Sequoia), you applied an interim fix listed in Known Issue DT243265.
IBM SPSS Statistics version 29.0.2.0 (20) is fully compatible with macOS 14.x (Sonoma) or macOS 15.x (Sequoia) and needs no interim fix to make it work. Please do not apply one.
IBM SPSS Statistics version 30.0.0.0 (172) is fully compatible with macOS 14.x (Sonoma) or macOS 15.x (Sequoia) and needs no interim fix to make it work. Please do not apply one.
From your description, it sounds like your update from one version of Statistics 29.0.x.x to a later version has become corrupted in some way. My best suggestion for you is to performa complete 'clean' re-install. See this technote.
Once you have IBM SPSS Statistics completely removed from your system, install IBM SPSS Statistics 29.0.2.0 (20) or a later version (e.g. 30.0.0.0 (172)).
Statistics 29.0.2.0 can be found here
Statistics 30.0.0.0 can be obtained through the regular mechanism here
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David Dwyer
SPSS Technical Support
IBM Software
Original Message:
Sent: Fri November 01, 2024 01:53 PM
From: João Fiuza
Subject: MacOS Sequoia 15.1 upgrade and SPSS will not open
Hello @David Dwyer
I am upgrading from MacOS Sequoia 15.0.
I am currently running version IBM SPSS Statistics 29.0.1.0.
Last year I used the interim fix for Known Issue DT243265 and SPSS was running smoothly on MacOS Sequoia 15.0.
When clicking to open SPSS, the usual white rectangle appears on screen but then disappears and crashes.
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João Fiuza
Original Message:
Sent: Thu October 31, 2024 03:38 PM
From: David Dwyer
Subject: MacOS Sequoia 15.1 upgrade and SPSS will not open
Hello @João Fiuza,
What version of macOS are you upgrading from?
What version of IBM SPSS Statistics 29.0.x.x do you have?
IBM SPSS Statistics 29.0.2.0 (20) and later (IBM SPSS Statistics 30.0.0.0 (172)) are the only two releases of IBM SPSS Statistics verified as compatible with macOS 14.0 (Sonoma) and macOS 15.0 (Sequoia).
Known Issue DT243265
------------------------------
David Dwyer
SPSS Technical Support
IBM Software
Original Message:
Sent: Tue October 29, 2024 08:44 PM
From: João Fiuza
Subject: MacOS Sequoia 15.1 upgrade and SPSS will not open
After updating to MacOS Sequoia 15.1, SPSS 29 won't open and automatically crashes after clicking to open. Any solution?
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João Fiuza
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