Planning Analytics

Planning Analytics

Get AI-infused integrated business planning

 View Only

  • 1.  Lost Functionality -- PAW TI Error Log End User Visibility

    Posted Wed June 29, 2022 04:13 PM
    It appears that the ability for end users to review error logs in PAW has been eliminated.

    The current documentation states: "The error log window is visible only to administrators and is displayed only when a process is executed directly from the process editor or by clicking process_name > Run process on the databases tree.  The error log window does not display when errors are encountered when you run a process from a button"  The administrator and non-button qualifiers were not present in past documentation, see:

    https://www.ibm.com/support/knowledgecenter/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_nfg.2.0.0.doc/c_paw_nf_view_process_error_messages.html

    This functionality is vital for common operations like allowing users to self-diagnose source file errors when processing user load files. 

    I can only imagine the removal of this feature was done under the auspices of security.  Still, rather than summarily removing functionality, product management should have made the ability to view error logs as simply another option in the process parameters.  IBM, please advise.


    ------------------------------
    John Mooney
    ------------------------------

    #PlanningAnalyticswithWatson


  • 2.  RE: Lost Functionality -- PAW TI Error Log End User Visibility

    Posted Thu June 30, 2022 09:10 AM
    Hi John,

    I don't think the action button ever correctly displayed log files from a Ti process to non-admin users. The ODATA API does not allow non-admin users to access the content in these log files so I don't think this would have worked in the past.  The documentation we updated to more accurately reflect how the product works for non-admin users.

    Architect and Perspectives do allow the content from the logs to be accessed by non-admins.  This is something that the older binary API allowed.  As you suggest, this is a security concern.

    In the short term, we are doing some work in PAW to allow the book author to set a custom error message if the TI process (called from the action button) fails.  I would like a longer term solution that allows the TI author to sett a custom response (error, warning, success) message, maybe using a TI variable.  The value of these variables could be updated during runtime and passed back to the client tool (i.e PAW) that runs the TI process.



    ------------------------------
    Stuart King
    IBM Planning Analytics Offering Manager
    ------------------------------

    Original Message


  • 3.  RE: Lost Functionality -- PAW TI Error Log End User Visibility

    Posted Tue July 05, 2022 12:25 PM
    Hi Stuart,

    Am I right in thinking that the error messages (specific to the process being run) come up as a tooltip pop up on the right hand side after running a process from a button in PAW? If so, is that both admin and non admin functionality? The one I refer is a tooltip that remains until they click the 'x' button to close the window. Is this a workaround of sorts?

    Thanks,

    Lindsey

    ------------------------------
    Lindsey Brooks
    ------------------------------

    Original Message


  • 4.  RE: Lost Functionality -- PAW TI Error Log End User Visibility

    Posted Wed July 06, 2022 03:36 AM
    Hi Lindsey,

    Only Admin users will see the message, non Admin users see some generic message that only tells the user that something went wrong, not why it went wrong. As a workaround we send the error messages to a message cube (which includes client dim), and then put a view of the error message cube on a PAW book tab, and allow the user to navigate to this tab in order to see the specific error message. Not exactly ideal!

    The issue is raised here, as well as in many other places but always nice for an excuse to keep it fresh in IBM's memory :)

    Error Messages for end users

    regards,

    Mark


    ------------------------------
    Mark Wragg
    ------------------------------

    Original Message