Hi, Thank you for your help.
I can login again to my account and reconfigure 2fa.
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alfan yusnuargiyanto
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Original Message:
Sent: Wed July 30, 2025 10:45 AM
From: Duong Bui Thi Thuy
Subject: Lost access to 2FA authenticator
Hi,
2FA has been disabled for user alfan_y. Thanks.
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Duong Bui Thi Thuy
Original Message:
Sent: Wed July 30, 2025 01:14 AM
From: alfan yusnuargiyanto
Subject: Lost access to 2FA authenticator
My username is alfan_y
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alfan yusnuargiyanto
Original Message:
Sent: Tue July 29, 2025 08:55 PM
From: Duong Bui Thi Thuy
Subject: Lost access to 2FA authenticator
Hi Alfan
Can you please let us know your username?
Thank you
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Duong Bui Thi Thuy
Original Message:
Sent: Tue July 29, 2025 01:41 AM
From: alfan yusnuargiyanto
Subject: Lost access to 2FA authenticator
I lost access to my 2FA authenticator because my phone broke. Now i cannot login to my NS1 customer portal.
Where i have to contact the support to disabling 2FA for my account?
Thank you,
Alfan
#TechnicalAssistance(forthefreemiumusers)
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alfan yusnuargiyanto
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