IBM NS1 Connect

IBM NS1 Connect

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Lost access to 2FA authenticator

    Posted 3 days ago

    I lost access to my 2FA authenticator because my phone is broke, now i cannot login to NS1 customer portal.

    My question is how to disable 2FA for meantime in my account, so i can login and reconfigure back.

    Thank you,

    Alfan


    #GeneralQuery(forthefreemiumusers)

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    alfan yusnuargiyanto
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  • 2.  RE: Lost access to 2FA authenticator

    Posted 3 days ago

    Hi Alfan


    Can you please let us know your username?


    Thank you



    ------------------------------
    Duong Bui Thi Thuy
    ------------------------------

    Original Message


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