IBM QRadar

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Log Activity Tab don't show results. " No results were returned"

    Posted Wed April 03, 2024 04:57 AM

    Hi, 

    In QRadar Console, Log Activity tab, upon any search I get this "No results were returned" message. Also it does not show  my previous searches. Appreciate any suggestions to troubleshooting this issue.



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    Muhammad Faisal Syed
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  • 2.  RE: Log Activity Tab don't show results. " No results were returned"

    Posted Wed April 03, 2024 06:35 AM

    Hi Muhammad

    Are there any errors displayed?  Are you receiving realtime events?  

    Thanks



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    John Dawson
    Qradar Support Architect
    IBM
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  • 3.  RE: Log Activity Tab don't show results. " No results were returned"

    Posted Wed April 03, 2024 06:45 AM

    No error messages were displayed. Only "No results were returned" is being displayed on the screen. This is only happening with only one user. Other users can see their search results.



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    Muhammad Faisal Syed
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  • 4.  RE: Log Activity Tab don't show results. " No results were returned"

    Posted Wed April 03, 2024 06:54 AM

    Is it a multi Tennant system?

    Does this user have the same User Role and Security Profile as the other users?

    Can this user see Real Time streaming events?



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    John Dawson
    Qradar Support Architect
    IBM
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  • 5.  RE: Log Activity Tab don't show results. " No results were returned"

    Posted Wed April 03, 2024 07:02 AM

    No it's not a multi-tenant system and the user has the same User Role & Security Profile. Not confirmed about if the user see real time streaming events. 



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    Muhammad Faisal Syed
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