Support Member
For a lock code only we cannot create a license code, sorry. We also need your 20 digit authorization code plus the lock code to create a license code. Please open a ticket using one of the 2 options below and provide both codes on the ticket as the auth code is confidential
A) If you have a normal Support contract open a ticket on:
https://www.ibm.com/mysupport/
with your IBM customer number ICN.
B) If you do not have a Support contract use method below:
Go to:
https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing
Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.
regards, IBM SPSS Technical Support
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