Unable to start SPSS. I get an 'Authorization Succeeded' message after authorization and shown a Licence Code. Upon starting SPSS, am told 'No Licences found... ErrCode =1 SubCode=18"

I checked the link here:

https://www.ibm.com/support/pages/error-7001-symptom-18-there-no-license-ibm-spss-statistics-authorized-user

The opening line on the lservc file contains " " sign.

Looking at the possible solutions from the above page, the Licence Authorization Wizard IS being run as administrator and I also followed the instructions to take full control of SPSS installation directory.

Any help very much appreciated

Support Member​ Dear SPSS user,

due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc...  need to be handled through the SPSS Licensing support page:

https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) so that we can immediately process your request.

For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license:

https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

IBM SPSS Technical Support

Thanks very much for the quick reply.