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License code authorisation keeps failing

  • 1.  License code authorisation keeps failing

    Posted Mon May 17, 2021 08:32 AM

    My university authorisation code for version 27 SPSS keeps failing and I keep sending emails and it says the server is down. How do I get SPSS licensed? I would really appreciate any help.





    #SPSSLicensing
    #SPSSStatistics
    #Support
    #SupportMigration


  • 2.  RE: License code authorisation keeps failing

    Posted Tue May 18, 2021 11:20 AM

    Dear Support Member​ 

     

    Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc...   need to be handled through the SPSS Licensing support page:

    https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

     

    Use the blue button called “Open a case to get help with SPSS License issues” to open a case. We accept Licensing only.

    Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

     

    For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license.

    https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

     

     

    Best regards.

    Support Member​ 

    IBM SPSS Technical Support

     





    #SPSSLicensing
    #SPSSStatistics
    #Support
    #SupportMigration


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