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License Authorization Wizard (law.exe) doesn't work (version 29)

  • 1.  License Authorization Wizard (law.exe) doesn't work (version 29)

    Posted Wed January 25, 2023 09:25 AM
    I tried to run law.exe as an administrator. But it is not responding.
    I tried the following actions:
    * I registered the user as local admin on the computer.
    * I did the installation as run as admin.
    * I uninstalled thirdparty antivirus.
    it is still not working.
    Note: I have a concurrent license.


    ------------------------------
    Mehmet Kasim Yasar
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  • 2.  RE: License Authorization Wizard (law.exe) doesn't work (version 29)

    Posted Wed January 25, 2023 01:25 PM

    Hello Mehmet Kasim Yasar,

    Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page.

    A) If you have a normal Support contract open a ticket on:

    https://www.ibm.com/mysupport/

    and use your IBM customer number ICN.

    B) If you do not have a Support contract use method below:

    Go to:

    https://www.ibm.com/mysupport/s/forumsproduct?name=SPSS%2BLicensing&id=0TO50000 0001xvJGAQ&language=en_US

    Use the blue button called "Open a case to get help with SPSS License issues" to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

    Regards,



    ------------------------------
    David Dwyer
    SPSS Technical Support
    IBM Software
    ------------------------------