Indeed, that link only creates a license authorization file.
license.pvk/license.crt/masthead.afx are created by generate_license.sh/generate_license.bat scripts which needs to be run on some computer with Internet access.
(Actually, in case of generate_license.bat, script can be run in offline mode and processed by means of request.BESLicenseRequest file)
As ILMT documentation states:
If the computer on which you are performing the installation does not have Internet access you need to run generate_license.sh on some other Linux computer with Internet access.
(From a directory with extracted installation files, go to the license_files directory, and copy the BigFix_license_generator_Linux directory to a 64-bit Linux computer with Internet access)
Original Message:
Sent: Sat August 30, 2025 05:29 AM
From: Kai Hohman
Subject: License authorization file generator
I used the link you provided originally which only creates one file, LicenseAuthorization_160003211.BESLicenseAuthorization. There is no license.pvk or masthead.afxm created. I followed the link you provided and used the generate_license.sh but that also doesn't work, regardless of computer run on, as it still requires online access and fails just like it does during the install on the server.
------------------------------
Kai Hohman
Original Message:
Sent: Fri August 29, 2025 11:22 AM
From: Oktawian Powązka
Subject: License authorization file generator
I'm not sure what do you mean by 'these are supposed to be created during the install'...
If you force installer to 'offline mode' license files needs to be created manually by means of license generator.
As described:
https://www.ibm.com/docs/en/license-metric-tool/9.2.0?topic=one-optional-creating-license-files
------------------------------
Thank you,
Oktawian
Oktawian Powązka, L3 Support
IBM License Metric Tool
Original Message:
Sent: Fri August 29, 2025 09:46 AM
From: Kai Hohman
Subject: License authorization file generator
Previous post didn't appear to go thru so I will try again.
This link works to create the license file: https://www.ibm.com/support/pages/generating-license-authorization-file-hcl-bigfix-server-used-license-metric-tool
The license file along with "export tlm_debug_online_installation=false" allowed me to get another step further with the All-In-One install. Now I am getting the below errors:
CODIN0520E The /root/BigFix_license_1756395073752/masthead.afxm file does not exist.
CODIN0520E The /root/BigFix_license_1756395073752/license.pvk file does not exist.
Per the docs these are supposed to be created during the install. How do I get these created for an offline install?
Thanks
------------------------------
Kai Hohman
Original Message:
Sent: Tue June 17, 2025 03:18 AM
From: Oktawian Powązka
Subject: License authorization file generator
Sorry, the previous one got screwed up, here is the working one:
https://www.ibm.com/support/pages/generating-license-authorization-file-hcl-bigfix-server-used-license-metric-tool
------------------------------
Thank you,
Oktawian
Oktawian Powązka, L3 Support
IBM License Metric Tool
Original Message:
Sent: Mon June 16, 2025 08:29 AM
From: Oktawian Powązka
Subject: License authorization file generator
There has been some changes in the generation of License Authorization file process (switchover to new site).
Following is a technote with link for BigFix license generation:
https://www.ibm.com/support/pages/generating-license-authirization-file-hcl-bigfix-server-used-license-metric-tool
------------------------------
Thank you,
Oktawian
Oktawian Powązka, L3 Support
IBM License Metric Tool
Original Message:
Sent: Tue May 13, 2025 11:20 AM
From: Oktawian Powązka
Subject: License authorization file generator
Indeed, it looks like that HCL added some filtering to those License authorization params.
Will let you know as soon as I get some insight into this,
------------------------------
Thank you,
Oktawian
Oktawian Powązka, L3 Support
IBM License Metric Tool
Original Message:
Sent: Mon May 12, 2025 07:26 AM
From: Mayank Aggarwal
Subject: License authorization file generator
ILMT Team - Is this still going on? I am unable to generate the License Authorization file neither via the https://www.ibm.com/support/pages/sites/default/files/inline-files/$FILE/form_0.html#:~:text=Generating%20a%20BigFix%20license%20authorization%20file%20for%20ILMT&text=Before%20you%20can%20download%20License,installer%20from%20the%20BigFix%20Console nor via the workarounds shared within this post.
Can someone help with the resolution? One more thing i observed was - If i use my personal email, it let me generate the license file but not with my organization account. Also, the Flexnet link works if you paste the link with default values - ILMT OPs user and not when you replace the information with your information.
------------------------------
Mayank Aggarwal
Original Message:
Sent: Wed February 19, 2025 03:08 AM
From: JAN FLEGR
Subject: License authorization file generator
Thank you Oktawian,
The Flexnet workaround works. I am able to genrate the license.
------------------------------
JAN FLEGR
Original Message:
Sent: Tue February 18, 2025 04:27 AM
From: Oktawian Powązka
Subject: License authorization file generator
Hi,
The error occurs due to exception between Flexera server and IBM w3ID SSO part.
The root cause is a recent cert chain modifications for Amazon root certificates used to sign License Generator website.
Two quick workarounds:
- use a URL which lies outside IBM w3ID:
https://www.ibm.com/support/pages/sites/default/files/inline-files/$FILE/form_0.html
- directly use License Generator URL :
https://tem.flexnetoperations.com/control/ibmt/generateActivationFile?productname=ibm_software&fname=ilmt_ops_user_name&lname=ilmt_ops_user_lastname&email=ilmt_ops_user@ibm.com&organization=
------------------------------
Thank you,
Oktawian
Oktawian Powązka, L3 Support
IBM License Metric Tool
Original Message:
Sent: Tue February 18, 2025 03:53 AM
From: Tommy Basnes
Subject: License authorization file generator
Hello.
Any updates on this one? Im also struggeling with the same issue.
Still getting: "An error has occured. Try again later" when pushing the button.
Regards
Tommy Basnes
------------------------------
Tommy Basnes
Original Message:
Sent: Mon February 17, 2025 09:23 AM
From: JAN FLEGR
Subject: License authorization file generator
Hello,
there seems to be failure of the License authorization file generator. (https://ibm.biz/LMT_license_request)
it is showing "An error occured, try again later" for couple of hours now.
Any workaround, or shall I keep trying ?
------------------------------
JAN FLEGR
------------------------------