IBM License Metric Tool (ILMT)

IBM License Metric Tool (ILMT)

Connect with Db2, Informix, Netezza, open source, and other data experts to gain value from your data, share insights, and solve problems.

 View Only
  • 1.  License authorization file generator

    Posted Mon February 17, 2025 09:24 AM

    Hello,

    there seems to be failure of the License authorization file generator. (https://ibm.biz/LMT_license_request)

    it is showing "An error occured, try again later" for couple of hours now.

    Any workaround, or shall I keep trying ?



    ------------------------------
    JAN FLEGR
    ------------------------------


  • 2.  RE: License authorization file generator

    Posted Tue February 18, 2025 03:54 AM

    Hello.

    Any updates on this one? Im also struggeling with the same issue.

    Still getting:  "An error has occured. Try again later"  when pushing the button.

    Regards

    Tommy Basnes



    ------------------------------
    Tommy Basnes
    ------------------------------



  • 3.  RE: License authorization file generator

    Posted Tue February 18, 2025 04:27 AM

    Hi,


    The error occurs due to exception between Flexera server and IBM w3ID SSO part.
    The root cause is a recent cert chain modifications for Amazon root certificates used to sign License Generator website.

    Two quick workarounds:
    - use a URL which lies outside IBM w3ID:
    https://www.ibm.com/support/pages/sites/default/files/inline-files/$FILE/form_0.html

    - directly use License Generator URL :
    https://tem.flexnetoperations.com/control/ibmt/generateActivationFile?productname=ibm_software&fname=ilmt_ops_user_name&lname=ilmt_ops_user_lastname&email=ilmt_ops_user@ibm.com&organization=



    ------------------------------
    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
    ------------------------------



  • 4.  RE: License authorization file generator

    Posted Wed February 19, 2025 03:08 AM

    Thank you Oktawian,

    The Flexnet workaround works. I am able to genrate the license.



    ------------------------------
    JAN FLEGR
    ------------------------------