IBM License Metric Tool (ILMT)

IBM License Metric Tool (ILMT)

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  • 1.  License authorization file generator

    Posted Mon February 17, 2025 09:24 AM

    Hello,

    there seems to be failure of the License authorization file generator. (https://ibm.biz/LMT_license_request)

    it is showing "An error occured, try again later" for couple of hours now.

    Any workaround, or shall I keep trying ?



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    JAN FLEGR
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  • 2.  RE: License authorization file generator

    Posted Tue February 18, 2025 03:54 AM

    Hello.

    Any updates on this one? Im also struggeling with the same issue.

    Still getting:  "An error has occured. Try again later"  when pushing the button.

    Regards

    Tommy Basnes



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    Tommy Basnes
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  • 3.  RE: License authorization file generator

    Posted Tue February 18, 2025 04:27 AM

    Hi,


    The error occurs due to exception between Flexera server and IBM w3ID SSO part.
    The root cause is a recent cert chain modifications for Amazon root certificates used to sign License Generator website.

    Two quick workarounds:
    - use a URL which lies outside IBM w3ID:
    https://www.ibm.com/support/pages/sites/default/files/inline-files/$FILE/form_0.html

    - directly use License Generator URL :
    https://tem.flexnetoperations.com/control/ibmt/generateActivationFile?productname=ibm_software&fname=ilmt_ops_user_name&lname=ilmt_ops_user_lastname&email=ilmt_ops_user@ibm.com&organization=



    ------------------------------
    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
    ------------------------------



  • 4.  RE: License authorization file generator

    Posted Wed February 19, 2025 03:08 AM

    Thank you Oktawian,

    The Flexnet workaround works. I am able to genrate the license.



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    JAN FLEGR
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  • 5.  RE: License authorization file generator

    Posted 3 days ago

    ILMT Team - Is this still going on? I am unable to generate the License Authorization file neither via the https://www.ibm.com/support/pages/sites/default/files/inline-files/$FILE/form_0.html#:~:text=Generating%20a%20BigFix%20license%20authorization%20file%20for%20ILMT&text=Before%20you%20can%20download%20License,installer%20from%20the%20BigFix%20Console nor via the workarounds shared within this post.

    Can someone help with the resolution? One more thing i observed was - If i use my personal email, it let me generate the license file but not with my organization account. Also, the Flexnet link works if you paste the link with default values - ILMT OPs user and not when you replace the information with your information. 



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    Mayank Aggarwal
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  • 6.  RE: License authorization file generator

    Posted 3 days ago

    Indeed, it looks like that HCL added some filtering to those License authorization params.
    Will let you know as soon as I get some insight into this,



    ------------------------------
    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
    ------------------------------



  • 7.  RE: License authorization file generator

    Posted 2 days ago

    Hi Oktawian,

    After the investigation of the "old" License Generator Tool, I wrote scripts for Windows and Linux which can generate the BES authorization file as well as the license files independent for the HCL web site. I'll talk to Tomasz on friday, maybe you can make use of it.

    regards Michael



    ------------------------------
    Michael Koester
    IBM License Management Consultant
    ARS Computer und Consulting GmbH
    Munich, Germany
    +49 89 32468 0
    ------------------------------