IBM MaaS360

IBM MaaS360

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  • 1.  Leaving user BYOD

    Posted Wed September 25, 2019 12:41 PM
    We have a user that will soon be leaving the company.  She is set up through Maas360 with an IOS MDM.  The iPhone she uses is her own device, how do i go about removing any company policies from her phone prior to her leaving?

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    Jeff Birkett
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  • 2.  RE: Leaving user BYOD

    Posted Thu September 26, 2019 08:31 AM
    You can perform a Selective wipe in MaaS. 

    Just go to Devices, Pick the device, click "View", go to the "More" drop down in the top right corner and choose Selective Wipe. 

    This should remove MaaS Control and also remove the APN Profile with email, calendar, notes and tasks.

    Just make sure your config is set to remove control on a selective wipe.

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    Mitch Lauer
    ConnecTel Wireless
    Pittsburgh, PA
    412-339-5765
    mlauer@ConnecTelWireless.com
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    Original Message


  • 3.  RE: Leaving user BYOD

    Posted Thu September 26, 2019 09:13 AM
    Hi Jeff, you can simply invoke 'Remove Control' device action to that user device in the portal (view the device > More > Remove Control). The user can also remove MaaS360 from his device by  going to his iOS device settings > General > Device Management > tap on 'MaaS360 MDM profile' > Remove Management.


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