Hello,

Is there a way to set the console's locale to a specific value instead of relying on the browser's locale in IVIG SW?

We are referring to the console at the following endpoint: /itim/console/jsp/logon/Login.jsp.

We have tried using the erlocale attribute on the admin user, including the ITIM manager, but it is not working.

tks.

I have never heard anything about that such a thing should be possible. In that sense IVIG is very standard and AFAIK the only way of setting the locale is via the browser.

Why would you override the browser locale ?

Hello,

Is there a way to set the console's locale to a specific value instead of relying on the browser's locale in IVIG SW?

We are referring to the console at the following endpoint: /itim/console/jsp/logon/Login.jsp.

We have tried using the erlocale attribute on the admin user, including the ITIM manager, but it is not working.

tks.

Hi Franz,

Customer have standardized on using Edge in a language other than English. However, the support team would like to access the admin console in English only, leaving the UI interface to follow the browser's configuration.

I have never heard anything about that such a thing should be possible. In that sense IVIG is very standard and AFAIK the only way of setting the locale is via the browser.

Why would you override the browser locale ?

Hello,

Is there a way to set the console's locale to a specific value instead of relying on the browser's locale in IVIG SW?

We are referring to the console at the following endpoint: /itim/console/jsp/logon/Login.jsp.

We have tried using the erlocale attribute on the admin user, including the ITIM manager, but it is not working.

tks.

That is pretty normal - but Edge will normally allow you to add additional languages.  In setting under Preferred Languages a user should be able to add another language - if this is restricted I would suggest trying to explain to the people doing this the consequences and silliness of such a restriction.

I hope this is just due to misunderstanding of how the world works....

HTH

Hi Franz,

Customer have standardized on using Edge in a language other than English. However, the support team would like to access the admin console in English only, leaving the UI interface to follow the browser's configuration.

I have never heard anything about that such a thing should be possible. In that sense IVIG is very standard and AFAIK the only way of setting the locale is via the browser.

Why would you override the browser locale ?

Hello,

Is there a way to set the console's locale to a specific value instead of relying on the browser's locale in IVIG SW?

We are referring to the console at the following endpoint: /itim/console/jsp/logon/Login.jsp.

We have tried using the erlocale attribute on the admin user, including the ITIM manager, but it is not working.

tks.

Even when configuring another locale in Edge, the IVIG Console still uses the first language set in the browser. This also happens with other browsers.

Is there any option to force a specific locale or to present a choice for the administrator to select the locale they want to use, similar to what is available in the UI?

That is pretty normal - but Edge will normally allow you to add additional languages.  In setting under Preferred Languages a user should be able to add another language - if this is restricted I would suggest trying to explain to the people doing this the consequences and silliness of such a restriction.

I hope this is just due to misunderstanding of how the world works....

HTH

Hi Franz,

Customer have standardized on using Edge in a language other than English. However, the support team would like to access the admin console in English only, leaving the UI interface to follow the browser's configuration.

I have never heard anything about that such a thing should be possible. In that sense IVIG is very standard and AFAIK the only way of setting the locale is via the browser.

Why would you override the browser locale ?

Hello,

Is there a way to set the console's locale to a specific value instead of relying on the browser's locale in IVIG SW?

We are referring to the console at the following endpoint: /itim/console/jsp/logon/Login.jsp.

We have tried using the erlocale attribute on the admin user, including the ITIM manager, but it is not working.

tks.

Hello,

Is there a way to set the console's locale to a specific value instead of relying on the browser's locale in IVIG SW?

We are referring to the console at the following endpoint: /itim/console/jsp/logon/Login.jsp.

We have tried using the erlocale attribute on the admin user, including the ITIM manager, but it is not working.

tks.