Instana

 View Only
Back to discussions
Expand all | Collapse all

Issues with Datastore While deploying Instana core

  • 1.  Issues with Datastore While deploying Instana core

    Posted Wed June 28, 2023 06:57 AM

    Hi All,

    I was trying to deploy Instana Backend on ROKS cluster and facing issues with datastores after deploying Instana Core. Below is the error that I can see in Instana Operator pod logs.

    ........................................

    ts=2023-06-28T10:46:54.087228018Z level=error msg="Reconciler error" controller=core controllerGroup=instana.io controllerKind=Core Core="{instana-core instana-core}" namespace=instana-core name=instana-core reconcileID=ebc95abf-5044-4073-a868-0947becac015 error="database migration failed (clickhouse/application)" stacktrace="github.com/go-logr/logr.Logger.Error\n\t/tmp/build/80754af9/cache/go/mod/github.com/go-logr/logr@v1.2.4/logr.go:299\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).reconcileHandler\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.14.6/pkg/internal/controller/controller.go:329\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).processNextWorkItem\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.14.6/pkg/internal/controller/controller.go:274\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Start.func2.2\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.14.6/pkg/internal/controller/controller.go:235"
    ..............................

    Please let me know if any woraround available for the above error. I have tried to delete clickhouse and click deployment and redeploy but still facing same issue


    ------------------------------
    Bhanu Prakash Desakuru
    ------------------------------


  • 2.  RE: Issues with Datastore While deploying Instana core

    Posted Thu July 06, 2023 03:42 PM

    What version of ClickHouse are you using? 



    ------------------------------
    Scott Penney
    ------------------------------

    Original Message


  • 3.  RE: Issues with Datastore While deploying Instana core

    Posted Fri July 07, 2023 10:47 AM

    ROKS is not a supported platform, only standard K8s and standard OCP

    https://www.ibm.com/docs/en/instana-observability/current?topic=installing-configuring-self-hosted-instana-backend-premises#installing-and-configuring-self-hosted-instana-backend-on-premises



    ------------------------------
    Scott Penney
    ------------------------------

    Original Message


  • 4.  RE: Issues with Datastore While deploying Instana core

    Posted Tue May 07, 2024 10:44 AM

    Hi Scott,

    Instana is not yet supported on ROCKS cluster?, I have OpenShift cluster on IBM Cloud & trying to deploy instana backend component core but operator is crashing wit following message.

    --

    ts=2024-05-07T05:27:01.518276446Z level=info msg="checking operation mode" controller=core controllerGroup=instana.io controllerKind=Core Core="{instana-core instana-core}" namespace=instana-core name=instana-core reconcileID=bb566ddf-1134-4cb8-9874-a30ba763a9f1

    37ts=2024-05-07T05:27:01.534349991Z level=info msg="Observed a panic in reconciler: runtime error: invalid memory address or nil pointer dereference" controller=core controllerGroup=instana.io controllerKind=Core Core="{instana-core instana-core}" namespace=instana-core name=instana-core reconcileID=bb566ddf-1134-4cb8-9874-a30ba763a9f1

    38panic: runtime error: invalid memory address or nil pointer dereference [recovered]

    39panic: runtime error: invalid memory address or nil pointer dereference

    40[signal SIGSEGV: segmentation violation code=0x1 addr=0x10 pc=0x19fb6e1]

    ---

    Openshift Version: 4.14.20

    Instana Version : 271



    ------------------------------
    Mahantesh Karadigudda
    ------------------------------

    Original Message


  • 5.  RE: Issues with Datastore While deploying Instana core

    Posted Tue May 07, 2024 11:53 AM

    Hi Mahantesh,

     

    No, you are correct, it is not and currently there are also no plans for this as well. I would highly recommend you to have a look at Self-Hosted Standard Edition (https://www.ibm.com/docs/en/instana-observability/current?topic=backend-installing-standard-edition). It is a new seamless deployment approach to install Instana with low efforts and low level of complexity vs to install and operate on Kubernetes or OpenShift. Also this deployment method has full feature parity with our SaaS edition.

     

    Best regards,

     

    Jordy

     




    Original Message


  • 6.  RE: Issues with Datastore While deploying Instana core

    Posted Wed May 08, 2024 09:40 AM

    You have a syntax error in Instana Core object (something is missing or used in non specified attribute) and operator is not smart enough to tell you that. Someone forgot to add YAML verification and also Null pointer checking. Please if you don't mind, post the Core object here so we can take a look. 



    ------------------------------
    Dario Sindičić
    ------------------------------

    Original Message


  • 7.  RE: Issues with Datastore While deploying Instana core

    Posted Wed May 08, 2024 09:40 AM

    Maybe you forgot to put agentAcceptorConfig inside of Core object?

    spec: 
   agentAcceptorConfig: 
      host: ingress.<instana.example.com> 
      port: 443



    ------------------------------
    Dario Sindičić
    ------------------------------

    Original Message


  • 8.  RE: Issues with Datastore While deploying Instana core

    Posted Thu May 09, 2024 08:01 AM

    Hi Dario

    Here is the full log trace.

    --

    ts=2024-05-09T11:44:32.060083815Z level=info msg="Starting workers" controller=unit controllerGroup=instana.io controllerKind=Unit workercount=1
    ts=2024-05-09T11:44:32.069348578Z level=info msg="Observed a panic in reconciler: runtime error: invalid memory address or nil pointer dereference" controller=core controllerGroup=instana.io controllerKind=Core Core="{instana-core instana-core}" namespace=instana-core name=instana-core reconcileID=b4beefe9-e9af-419c-a7e0-c271fa958cd7
    panic: runtime error: invalid memory address or nil pointer dereference [recovered]
    panic: runtime error: invalid memory address or nil pointer dereference
    [signal SIGSEGV: segmentation violation code=0x1 addr=0x10 pc=0x19fb6e1]
     
    goroutine 369 [running]:
    sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Reconcile.func1()
    /tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:116 +0x1e5
    panic({0x1c42bc0?, 0x319f2c0?})
    /usr/local/go/src/runtime/panic.go:914 +0x21f
    github.ibm.com/instana/infrastructure/self-hosted-k8s-operator/operator/pkg/instanactl.ConfigElasticSearch({0xc004f0d800, 0x23}, 0xc000570dd0)
    /tmp/build/80754af9/repo/self-hosted-k8s-operator/operator/pkg/instanactl/dsconfig.go:48 +0x281
    github.ibm.com/instana/infrastructure/self-hosted-k8s-operator/operator/pkg/migrations.GetMigrations({0x226e2e0, 0xc004f3e120}, {0xc004f0d800, 0x23}, 0xc004f3b080, {0x0, 0x0}, {0xc004f89280, 0x2, 0x2}, ...)
    /tmp/build/80754af9/repo/self-hosted-k8s-operator/operator/pkg/migrations/migrations.go:92 +0x4d3
    github.ibm.com/instana/infrastructure/self-hosted-k8s-operator/operator/controllers.(*CoreReconciler).Reconcile(0xc000561fb0, {0x226e2e0, 0xc004f3e120}, {{{0xc000ae55c0?, 0x5?}, {0xc000ae55b0?, 0xc000aa1d48?}}})
    /tmp/build/80754af9/repo/self-hosted-k8s-operator/operator/controllers/core_controller.go:139 +0x8ca
    sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Reconcile(0x22728e8?, {0x226e2e0?, 0xc004f3e120?}, {{{0xc000ae55c0?, 0xb?}, {0xc000ae55b0?, 0x0?}}})
    /tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:119 +0xb7
    sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).reconcileHandler(0xc00034de00, {0x226e318, 0xc000465bd0}, {0x1ce7ce0?, 0xc0004b1ae0?})
    /tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:316 +0x3c5
    sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).processNextWorkItem(0xc00034de00, {0x226e318, 0xc000465bd0})
    /tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:266 +0x1c9
    sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Start.func2.2()
    /tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:227 +0x79
    created by sigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Start.func2 in goroutine 79
    /tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:223 +0x565

    --

    Issue may be at instanactl.ConfigElasticSearch

    Elastic Search Config in Core as follows.

        elasticsearchConfig:
          authEnabled: true
          clusterName: instana
          defaultIndexReplicas: 0
          defaultIndexRoutingPartitionSize: 2
          defaultIndexShards: 5
          hosts:
            - instana-es-internal-http.instana-elastic.svc.cluster.local
          ports:
            - name: http
              port: 9200


    ------------------------------
    Mahantesh Karadigudda
    ------------------------------

    Original Message


  • 9.  RE: Issues with Datastore While deploying Instana core

    Posted Thu May 09, 2024 08:37 AM

    Remove ports section. Operator is failing because of that. Http port with 9200/TCP will still be created. 

    elasticsearchConfig:
      authEnabled: true
      clusterName: instana
      defaultIndexReplicas: 0
      defaultIndexRoutingPartitionSize: 2
      defaultIndexShards: 5
      hosts:
        - instana-es-internal-http.instana-elastic.svc.cluster.local


    ------------------------------
    Dario Sindičić
    ------------------------------

    Original Message


  • 10.  RE: Issues with Datastore While deploying Instana core

    Posted Fri May 10, 2024 08:29 AM

    After removing ports, It is working & Operator is not crashing. I'm having below issue wrt to clickhouse.

    --

    ts=2024-05-10T12:20:38.176183833Z level=info logger=migration msg="Clickhouse (application): clickhouse-instana.instana-clickhouse.svc.cluster.local, shard=1, is healthy, version=23.8.9.54"
    ts=2024-05-10T12:20:38.186849882Z level=info logger=migration msg="checking table: [shared.migrations_create]"
    ts=2024-05-10T12:20:38.201007736Z level=info logger=migration msg="clickHouse (application): clickhouse-instana.instana-clickhouse.svc.cluster.local, shard=1, version=1 dirty=1"
    ts=2024-05-10T12:20:38.201043879Z level=info logger=migration msg="ClickhouseConfig migration is dirty"
    ts=2024-05-10T12:20:38.201087451Z level=error msg="Reconciler error" controller=core controllerGroup=instana.io controllerKind=Core Core="{instana-core instana-core}" namespace=instana-core name=instana-core reconcileID=9168c3f3-11da-4046-9674-ff2207499847 error="database migration failed (clickhouse/application)" stacktrace="github.com/go-logr/logr.Logger.Error\n\t/tmp/build/80754af9/cache/go/mod/github.com/go-logr/logr@v1.3.0/logr.go:305\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).reconcileHandler\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:329\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).processNextWorkItem\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:266\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Start.func2.2\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:227"

    --



    ------------------------------
    Mahantesh Karadigudda
    ------------------------------

    Original Message


  • 11.  RE: Issues with Datastore While deploying Instana core

    Posted Fri May 10, 2024 08:39 AM

    Ok, we are moving forward. Can you post ClickHouse section of Core object and can you look into clickhouse pods (chi-instana-local-***) in instana-clickhouse namespace. There is something wrong inside of clickhouse database.



    ------------------------------
    Dario Sindičić
    ------------------------------

    Original Message


  • 12.  RE: Issues with Datastore While deploying Instana core

    Posted Fri May 10, 2024 08:46 AM
      |   view attached

    Core Object

        clickhouseConfigs:
          - authEnabled: true
            clusterName: local
            hosts:
              - clickhouse-instana.instana-clickhouse.svc.cluster.local
            ports:
              - name: tcp
                port: 9000
              - name: http
                port: 8123

    Logs attached.



    ------------------------------
    Mahantesh Karadigudda
    ------------------------------

    Attachment(s)

    log
    chi-instana-local-0-0-0-instana-clickhouse.log   1.60 MB 1 version
    Original Message


  • 13.  RE: Issues with Datastore While deploying Instana core

    Posted Fri May 10, 2024 09:42 AM

    You need to specify clickHouseConfigs like this:

    clickhouseConfigs:
      - authEnabled: true
        clusterName: local
        hosts:
          - chi-instana-local-0-0.instana-clickhouse.svc.cluster.local
          - chi-instana-local-0-1.instana-clickhouse.svc.cluster.local


    ------------------------------
    Dario Sindičić
    ------------------------------

    Original Message


  • 14.  RE: Issues with Datastore While deploying Instana core

    Posted Fri May 10, 2024 10:20 AM

    After adding above entry, Issue still exist.

    --

    ts=2024-05-10T14:17:34.32751597Z level=info logger=migration msg="checking table: [shared.migrations_create]"
    92ts=2024-05-10T14:17:34.340493185Z level=info logger=migration msg="clickHouse (application): chi-instana-local-0-0.instana-clickhouse.svc.cluster.local, shard=1, version=1 dirty=1"
    93ts=2024-05-10T14:17:34.351924511Z level=info logger=migration msg="clickHouse (application): chi-instana-local-0-1.instana-clickhouse.svc.cluster.local, shard=1, version=1 dirty=1"
    94ts=2024-05-10T14:17:34.351971424Z level=info logger=migration msg="ClickhouseConfig migration is dirty"
    95ts=2024-05-10T14:17:34.352020488Z level=error msg="Reconciler error" controller=core controllerGroup=instana.io controllerKind=Core Core="{instana-core instana-core}" namespace=instana-core name=instana-core reconcileID=33e4c3f5-bc7a-494b-93c6-acb7ac82949d error="database migration failed (clickhouse/application)" stacktrace="github.com/go-logr/logr.Logger.Error\n\t/tmp/build/80754af9/cache/go/mod/github.com/go-logr/logr@v1.3.0/logr.go:305\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).reconcileHandler\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:329\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).processNextWorkItem\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/internal/controller/controller.go:266\nsigs.k8s.io/controller-runtime/pkg/internal/controller.(*Controller).Start.func2.2\n\t/tmp/build/80754af9/cache/go/mod/sigs.k8s.io/controller-runtime@v0.16.3/pkg/int...
    --


    ------------------------------
    Mahantesh Karadigudda
    ------------------------------

    Original Message


  • 15.  RE: Issues with Datastore While deploying Instana core

    Posted Mon May 13, 2024 03:31 AM

    Is your zookeeper running in instana-clickhouse? Can you show us pods status in instana-clickhouse namespace?

    oc get pods -n instana-clickhouse -o wide


    ------------------------------
    Dario Sindičić
    ------------------------------

    Original Message


  • 16.  RE: Issues with Datastore While deploying Instana core

    Posted Mon May 13, 2024 04:02 AM

    Earlier Zoo keeper was not deployed & I have deployed it by referring docs. Zookeeper pods were running properly.

    NAME                                                           READY   STATUS    RESTARTS   
    chi-instana-local-0-0-0                                        2/2     Running   0          
    chi-instana-local-0-1-0                                        2/2     Running   0          
    clickhouse-operator-ibm-clickhouse-operator-7fd74fb8c6-k7rqb   1/1     Running   0          
    instana-zookeeper-0                                            1/1     Running   0          
    instana-zookeeper-1                                            1/1     Running   0          
    instana-zookeeper-2                                            1/1     Running   0  



    ------------------------------
    Mahantesh Karadigudda
    ------------------------------

    Original Message


  • 17.  RE: Issues with Datastore While deploying Instana core

    Posted Mon May 13, 2024 04:05 AM

    Do you have service instana-zookeeper-headless  in your namespace? Clickhouse is trying to connect to that link. 



    ------------------------------
    Dario Sindičić
    ------------------------------

    Original Message


  • 18.  RE: Issues with Datastore While deploying Instana core

    Posted Mon May 13, 2024 04:54 AM

    Yes, Service s available in namespace.

    instana-zookeeper-headless                            ClusterIP   None             <none>        2181/TCP,2888/TCP,3888/TCP,7000/TCP,8080/TCP   2d14h

    I did one small change in clickhouse config

    from 

        zookeeper:
          nodes:
            - host: instana-zookeeper-headless.instana-clickhouse

    To

        zookeeper:
          nodes:
            - host: instana-zookeeper-headless.instana-clickhouse.svc.cluster.local

    Re-deployed ClickHouse & Core. Looks like it is working & I don't see any error in instana operator regarding  clickhouse.

    --

    2024.05.13 08:38:22.795510 [ 267 ] {} <Information> ZooKeeperClient: Connected to ZooKeeper at 172.17.5.176:2181 with session_id 72376544485113872

    --



    ------------------------------
    Mahantesh Karadigudda
    ------------------------------

    Original Message


  • 19.  RE: Issues with Datastore While deploying Instana core

    Posted Mon May 13, 2024 05:31 AM

    Great. :-D



    ------------------------------
    Dario Sindičić
    ------------------------------

    Original Message


  • 20.  RE: Issues with Datastore While deploying Instana core

    Posted Wed September 04, 2024 01:16 PM

    Hey people,

    we are currently in the process to deploy Instana on EKS and are following the documentation from https://www.ibm.com/docs/en/instana-observability/current?topic=installing-instana-amazon-eks which does not anything about installing a zookeeper in the instana-clickhouse namespace. Maybe I missed it or has someone some feedback about this?

    Cheers,



    ------------------------------
    Jonas Hohmann
    neoshare AG
    Munich
    ------------------------------

    Original Message


  • 21.  RE: Issues with Datastore While deploying Instana core

    Posted Wed September 04, 2024 01:16 PM

    Hey, so we are in progess deploying Instana in EKS but are missing the zookeeper in the instana-clickhouse namespaces. The documentation does not mention it https://www.ibm.com/docs/en/instana-observability/current?topic=installing-instana-amazon-eks. Anyone knows what the correct approach? Using the zookeeper from instana-zookeeper namespace or creating a second one?

    Cheers,



    ------------------------------
    Jonas Hohmann
    neoshare AG
    Munich
    ------------------------------

    Original Message


  • 22.  RE: Issues with Datastore While deploying Instana core

    Posted Thu September 05, 2024 03:16 AM

    Hi Jonas,

    The instana-zookeeper namespace will only host the zookeeper operator, while the zookeeper custom resource will be running inside the instana-clickhouse namespace.
    The process to create the zookeeper custom resource (for clickhouse) is described here:
    https://www.ibm.com/docs/en/instana-observability/current?topic=installing-zookeeper

    Let me know if something is not clear.

    Regards,

    Bart Bogaerts



    ------------------------------
    Bart Bogaerts
    Client Engineering - Technology Engineer
    IBM Belgium
    Brussels
    ------------------------------

    Original Message


  • 23.  RE: Issues with Datastore While deploying Instana core

    Posted Thu September 05, 2024 03:29 AM

    Hi Jonas, great to see you're progressing with this, please keep us posted on your progress. I might also want to encourage you to take a look at https://www.ibm.com/docs/en/instana-observability/current?topic=backend-installing-standard-edition which is our new, future ready, approach to support your scaling of Instana very well from a very small setup, growing to 100s of hosts without issues without the needed effort to install the Instana components like you're trying atm through the Instana Custom Edition, which is more aimed at very large installations covering 1000s of hosts.

    You're free to reach out to me directly as well through jordy.mevissen@ibm.com to discuss further!

    Kind regards,

    Jordy



    ------------------------------
    Jordy Mevissen
    ------------------------------

    Original Message


  • 24.  RE: Issues with Datastore While deploying Instana core

    Posted Fri September 06, 2024 10:03 AM

    Hi Jonas,

    Thanks for pointing that out. We will update our docs.

    I see you already got an answer to your question.

    Regards,



    ------------------------------
    Marcelo Ibanez
    ------------------------------

    Original Message


Related Content