Original Message:
Sent: Wed March 19, 2025 07:21 AM
From: Oktawian Powązka
Subject: Issue with scheduled report emails in ILMT 9.2.38 onwards?
Hello,
Indeed, it's an internal defect.
To be fixed in the next release.
As a workaround,
Pls. open up the following file:
Windows: lmt_install_dir\wlp\usr\servers\server1\apps\tema.war\WEB-INF\app\models\report_subscription.rb
Linux: lmt_install_dir/wlp/usr/servers/server1/apps/tema.war/WEB-INF/WEB-INF/app/models/report_subscription.rb
and change the following line :
unless user && user.active?
To
unless user
Restart ILMT after that...
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Thank you,
Oktawian
Oktawian Powązka, L3 Support
IBM License Metric Tool
Original Message:
Sent: Wed March 19, 2025 05:09 AM
From: Stuart Lee
Subject: Issue with scheduled report emails in ILMT 9.2.38 onwards?
Since ILMT 9.2.38, I have noticed an issue with the sending of scheduled saved reports when no-one is logged into ILMT (which is when most of the reports we schedule tend to run).
If I am logged in to ILMT at the time the scheduled report is due to run, the scheduled report is generated and sent as expected.
However, if no-one is logged in, the scheduled report report is not generated or sent.
Looking at the tema.log file for when it was meant to run, it doesn't even show it tried to generate the report when no-one was logged in.
I have retested the mail settings and sending a test e-mail and thats working fine, so was a bit odd.
This has only started happening since ILMT 9.2.38, it was fine in 9.2.37, so wanted to see if anyone else had noted the same issue with 9.2.38 or above?
Stuart
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Stuart Lee
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