IBM License Metric Tool (ILMT)

IBM License Metric Tool (ILMT)

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  • 1.  Issue with scheduled report emails in ILMT 9.2.38 onwards?

    Posted Wed March 19, 2025 05:09 AM

    Since ILMT 9.2.38, I have noticed an issue with the sending of scheduled saved reports when no-one is logged into ILMT (which is when most of the reports we schedule tend to run).

    If I am logged in to ILMT at the time the scheduled report is due to run, the scheduled report is generated and sent as expected.

    However, if no-one is logged in, the scheduled report report is not generated or sent.

    Looking at the tema.log file for when it was meant to run, it doesn't even show it tried to generate the report when no-one was logged in.

    I have retested the mail settings and sending a test e-mail and thats working fine, so was a bit odd.

    This has only started happening since ILMT 9.2.38, it was fine in 9.2.37, so wanted to see if anyone else had noted the same issue with 9.2.38 or above?

    Stuart



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    Stuart Lee
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  • 2.  RE: Issue with scheduled report emails in ILMT 9.2.38 onwards?

    Posted Wed March 19, 2025 07:22 AM

    Hello,


    Indeed, it's an internal defect.
    To be fixed in the next release.

    As a workaround,
    Pls. open up the following file:
    Windows:  lmt_install_dir\wlp\usr\servers\server1\apps\tema.war\WEB-INF\app\models\report_subscription.rb
    Linux:  lmt_install_dir/wlp/usr/servers/server1/apps/tema.war/WEB-INF/WEB-INF/app/models/report_subscription.rb

    and change the following line :
    unless user && user.active?
    To
    unless user


    Restart ILMT after that...



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    Thank you,
    Oktawian

    Oktawian Powązka, L3 Support
    IBM License Metric Tool
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  • 3.  RE: Issue with scheduled report emails in ILMT 9.2.38 onwards?

    Posted Wed March 19, 2025 09:55 AM

    Hi Oktawian 

    Thanks for confirming the issue, and the suggested workaround for the time being

    I have implemented the suggested workaround in ILMT, and yes it does resolve the issue and ILMT sends scheduled reports again when no user is logged in.

    Thanks

    Stuart



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    Stuart Lee
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