IBM MaaS360

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Issue with authenticating new users (Android users)

  • 1.  Issue with authenticating new users (Android users)

    Posted 01/09/22 03:28 PM
    Hi we have an Azure AD sync setup (with ADFS) 

    Having issues when I try and onboard a new user to a factory reset phone, the authentication will not work  though password is correct

    Anything I can rule out quickly with our Maas360 environment, would really appreciate some assistance on this

    I don't see any issues on ADFS\AAD side but can go through a checklist if someone has seen this before thanks in advance

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    Bill Fitzgerald
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