IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only

Issue with authenticating new users (Android users)

  • 1.  Issue with authenticating new users (Android users)

    Posted 01/09/22 03:18 PM
    Issue with environment which has ADFS\AAD

    When I try to onboard a new user to a factory reset phone, the authentication will not work - it just says the username and password is wrong

    Is there a checklist for the setup I should look at?

    Thanks in advance

    ------------------------------
    Bill Fitzgerald
    ------------------------------