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Issue in having playbook outputs in Notes tab using Trend Micro Vision One functions

  • 1.  Issue in having playbook outputs in Notes tab using Trend Micro Vision One functions

    Posted Fri September 19, 2025 09:48 AM

    Dear Support,

    My SOAR platform has Trend Micro Vision One application integrated with it. I have created multiple playbooks and everything is running fine. But where I am using functions in which output is required in return from Trend Micro Vision One. I am facing issues in them. For example: Function - Trend Micro Vision One: Get List of Submissions From Sandbox, Function - Trend Micro Vision One: Get Endpoint Activity Data, Function - Trend Micro Vision One: Get Endpoint data.

    I have created scripts for having 'outputs to notes', scripts are also executing but else condition also adds message to the Notes i.e:

    "Trend Micro Vision One added a note to the Incident 09/18/2025 16:49
    ### Trend Micro Vision One - Get List of Submissions From Sandbox
    ⚠️ No results found from the function."

    I observe that everything is fine but I am unable to fetch output data from Trend Micro Vision One to have it on SOAR.

    Script I am using in "Function - Trend Micro Vision One: Get List of Submissions From Sandbox" is:

    -----------------------------------------------------------------------------------

    # Output to Notes - Get List Sandbox
    # Safe script for Playbook to log inputs + outputs from Vision One Sandbox

    # Get the function results from the playbook
    results = playbook.functions.results.get("trend_micro_vision_one_get_list_of_submissions_from_sandbox")

    note_text = u"### Trend Micro Vision One - Get List of Submissions From Sandbox\n"

    if results:
    # ---- Capture Inputs ----
    inputs = getattr(results, "inputs", {})
    note_text += u"**Inputs:**\n"
    note_text += u"- Task Start DateTime: {}\n".format(inputs.get("vision_one_task_start_date_time"))
    note_text += u"- Task End DateTime: {}\n".format(inputs.get("vision_one_task_end_date_time"))
    note_text += u"- Target DateTime: {}\n".format(inputs.get("vision_one_task_date_time_target"))
    note_text += u"- Records Limit: {}\n".format(inputs.get("vision_one_records_limit"))
    note_text += u"- Submission Filter: {}\n".format(inputs.get("vision_one_submission_filter"))

    # ---- Capture Outputs ----
    content = results.get("content", {})
    items = content.get("items", [])

    if items:
    note_text += u"\n**Submissions Returned:**\n"
    for idx, item in enumerate(items, 1):
    note_text += u"{}. Submission ID: {}\n Status: {}\n File Name: {}\n Submitter: {}\n".format(
    idx,
    item.get("submissionId"),
    item.get("status"),
    item.get("fileName"),
    item.get("submitter")
    )
    else:
    note_text += u"\nNo submissions found.\n"
    else:
    note_text += u"\n⚠️ No results found from the function.\n"

    incident.addNote(note_text)

    -------------------------------------------------------------------------------

    (It is also possible that script is having any mistake.)

    Screenshots:

    Playbook progress

    Output in Notes tab after running the playbook

    It is requested to kindly help me out in this case.


    -----------------------------
    Adeel Ahmad Kidwai

    -----------------------------



    ------------------------------
    Adeel Ahmad Kidwai
    ------------------------------


  • 2.  RE: Issue in having playbook outputs in Notes tab using Trend Micro Vision One functions

    Posted 30 days ago

    looks like a chatgpt script :)

    just print the whole output of the function and see if it gives you anything



    ------------------------------
    Mohamad islam Hamadieh
    I post SOAR content and tips on linkedIn , follow me :)
    https://linkedin.com/in/mohamadislam
    ------------------------------