Hi all,

Still working through the ISIM V6 adapter integration.

During UAT testing, it was discovered that upon creating a duplicate account the adapter doesn't parse the soap message and run processError() global script.

It's well known that Salesforce doesn't "delete" users, so these issues over the lifetime of usage will persist.

Is there a work around? Maybe modify the add assembly line to parse the soap in the on_success hook?

Snippet of the log:

2021-11-03 12:55:03,467 WARN [root] - Could not save due to: Duplicate Username.<br>The username already exists in this or another Salesforce organization. Usernames must be unique across all Salesforce organizations. To resolve, use a different username (it doesn't need to match the user's email address). 

------------------------------
Tim TamDude
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In my world that is a clear error/missing functionality - it catches the error in the AL but does not parse and return it to ISIM.

Please open a case on this.

HTH

------------------------------
Franz Wolfhagen
IAM Technical Architect for Europe - Certified Consulting IT Specialist
IBM Security Expert Labs
------------------------------

Original Message:
Sent: Mon November 08, 2021 09:11 PM
From: Tim TamDude
Subject: ISIM V6 Salesforce adapter does not throw ISIM error on duplicate accounts creation.

Hi all,

Still working through the ISIM V6 adapter integration.

During UAT testing, it was discovered that upon creating a duplicate account the adapter doesn't parse the soap message and run processError() global script.

It's well known that Salesforce doesn't "delete" users, so these issues over the lifetime of usage will persist.

Is there a work around? Maybe modify the add assembly line to parse the soap in the on_success hook?

Snippet of the log:

2021-11-03 12:55:03,467 WARN [root] - Could not save due to: Duplicate Username.<br>The username already exists in this or another Salesforce organization. Usernames must be unique across all Salesforce organizations. To resolve, use a different username (it doesn't need to match the user's email address). 

2021-11-03 12:55:03,483 INFO [AssemblyLine.AssemblyLines/sfAdd_Salesforce_7417601923416538218_fd2067dc-2cb2-11b2-3f5e-00000a64c812] - User got successfully Added 

2021-11-03 12:55:03,483 INFO [ITIM_Dispatcher] - Request ID: 7417601923416538218, status=2, reason=100, reasonMessage=ADD Error

ISIM request result:

------------------------------
Tim TamDude
------------------------------

Will do for sure!

Thanks Franz!

------------------------------
Tim TamDude
------------------------------

Original Message:
Sent: Tue November 09, 2021 02:08 AM
From: Franz Wolfhagen
Subject: ISIM V6 Salesforce adapter does not throw ISIM error on duplicate accounts creation.

In my world that is a clear error/missing functionality - it catches the error in the AL but does not parse and return it to ISIM.

Please open a case on this.

HTH

------------------------------
Franz Wolfhagen
IAM Technical Architect for Europe - Certified Consulting IT Specialist
IBM Security Expert Labs

Original Message:
Sent: Mon November 08, 2021 09:11 PM
From: Tim TamDude
Subject: ISIM V6 Salesforce adapter does not throw ISIM error on duplicate accounts creation.

Hi all,

Still working through the ISIM V6 adapter integration.

During UAT testing, it was discovered that upon creating a duplicate account the adapter doesn't parse the soap message and run processError() global script.

It's well known that Salesforce doesn't "delete" users, so these issues over the lifetime of usage will persist.

Is there a work around? Maybe modify the add assembly line to parse the soap in the on_success hook?

Snippet of the log:

2021-11-03 12:55:03,467 WARN [root] - Could not save due to: Duplicate Username.<br>The username already exists in this or another Salesforce organization. Usernames must be unique across all Salesforce organizations. To resolve, use a different username (it doesn't need to match the user's email address). 

2021-11-03 12:55:03,483 INFO [AssemblyLine.AssemblyLines/sfAdd_Salesforce_7417601923416538218_fd2067dc-2cb2-11b2-3f5e-00000a64c812] - User got successfully Added 

2021-11-03 12:55:03,483 INFO [ITIM_Dispatcher] - Request ID: 7417601923416538218, status=2, reason=100, reasonMessage=ADD Error

ISIM request result:

------------------------------
Tim TamDude
------------------------------