IBM NS1 Connect

IBM NS1 Connect

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only

  • 1.  invalid: FQDN already exists

    Posted Tue October 07, 2025 10:54 AM

    Hi,

    we can't add the domain "hacknext.de" to our account -> "invalid: FQDN already exists"

    What can we do?

    kind regards


    #TechnicalAssistance(forthefreemiumusers)

    ------------------------------
    Kay Pitzschel
    ------------------------------


  • 2.  RE: invalid: FQDN already exists

    Posted Wed October 08, 2025 02:31 AM

    Hi Kay,

    Did you manage this domain via Netlify before?


    Thank you.



    ------------------------------
    Duong Bui Thi Thuy
    ------------------------------

    Original Message


  • 3.  RE: invalid: FQDN already exists

    Posted Wed October 08, 2025 02:44 AM

    Hi Duong,

    no - since our ownership (a few years ago) we use https://www.united-domains.de/ 

    Thank you for taking care



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


  • 4.  RE: invalid: FQDN already exists

    Posted Thu October 09, 2025 07:46 AM

    I take a look in our history. Since 20. January 2017 we are the owner of this domain at united-domains.de



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


  • 5.  RE: invalid: FQDN already exists

    Posted Mon October 13, 2025 11:34 AM

    Hi Kay, the "invalid: FQDN already exists" message usually means that the domain "hacknext.de" is already registered under another NS1 Connect account or organization. To resolve this, you can open a support ticket with IBM NS1 and provide verification that you own or manage the domain (for example, via a DNS TXT record or email confirmation). Once verified, the support team can transfer or release the domain from the existing account so you can add it to yours.



    ------------------------------
    Valentina Collier
    ------------------------------

    Original Message


  • 6.  RE: invalid: FQDN already exists

    Posted Mon October 13, 2025 11:34 AM

    Hi Kay, the "invalid: FQDN already exists" message usually means that the domain "hacknext.de" is already registered under another NS1 Connect account or organization. To resolve this, you can open a support ticket with IBM NS1 and provide verification that you own or manage the domain (for example, via a DNS TXT record or email confirmation). Once verified, the support team can transfer or release the domain from the existing account so you can add it to yours.



    ------------------------------
    Valentina Collier
    ------------------------------

    Original Message


  • 7.  RE: invalid: FQDN already exists

    Posted Tue October 14, 2025 02:44 AM

    Hi Valentina, thank you but as a free member I can't open a ticket cause I have no IBM-ID which is mandatory in the openening process. (Or I haven't see the ID elsewhere)



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


  • 8.  RE: invalid: FQDN already exists

    Posted 12 days ago

    sorry, I have the IBM-ID but no "consumer-id" which is mandatory for the ticket - what can I do?



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


Related Content