IBM NS1 Connect

IBM NS1 Connect

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  • 1.  invalid: FQDN already exists

    Posted 10/07/25 10:54 AM

    Hi,

    we can't add the domain "hacknext.de" to our account -> "invalid: FQDN already exists"

    What can we do?

    kind regards


    #TechnicalAssistance(forthefreemiumusers)

    ------------------------------
    Kay Pitzschel
    ------------------------------


  • 2.  RE: invalid: FQDN already exists

    Posted 10/08/25 02:31 AM

    Hi Kay,

    Did you manage this domain via Netlify before?


    Thank you.



    ------------------------------
    Duong Bui Thi Thuy
    ------------------------------



  • 3.  RE: invalid: FQDN already exists

    Posted 10/08/25 02:44 AM

    Hi Duong,

    no - since our ownership (a few years ago) we use https://www.united-domains.de/ 

    Thank you for taking care



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


  • 4.  RE: invalid: FQDN already exists

    Posted 10/09/25 07:46 AM

    I take a look in our history. Since 20. January 2017 we are the owner of this domain at united-domains.de



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


  • 5.  RE: invalid: FQDN already exists

    Posted 10/13/25 11:34 AM

    Hi Kay, the "invalid: FQDN already exists" message usually means that the domain "hacknext.de" is already registered under another NS1 Connect account or organization. To resolve this, you can open a support ticket with IBM NS1 and provide verification that you own or manage the domain (for example, via a DNS TXT record or email confirmation). Once verified, the support team can transfer or release the domain from the existing account so you can add it to yours.



    ------------------------------
    Valentina Collier
    ------------------------------



  • 6.  RE: invalid: FQDN already exists

    Posted 10/13/25 11:34 AM

    Hi Kay, the "invalid: FQDN already exists" message usually means that the domain "hacknext.de" is already registered under another NS1 Connect account or organization. To resolve this, you can open a support ticket with IBM NS1 and provide verification that you own or manage the domain (for example, via a DNS TXT record or email confirmation). Once verified, the support team can transfer or release the domain from the existing account so you can add it to yours.



    ------------------------------
    Valentina Collier
    ------------------------------



  • 7.  RE: invalid: FQDN already exists

    Posted 10/14/25 02:44 AM

    Hi Valentina, thank you but as a free member I can't open a ticket cause I have no IBM-ID which is mandatory in the openening process. (Or I haven't see the ID elsewhere)



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


  • 8.  RE: invalid: FQDN already exists

    Posted 11/11/25 09:12 AM

    sorry, I have the IBM-ID but no "consumer-id" which is mandatory for the ticket - what can I do?



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


  • 9.  RE: invalid: FQDN already exists

    Posted 11/26/25 09:43 PM

    The zone is managed by Netlify. You might need to contact them, show them your zone ownership and request to remove this zone.



    ------------------------------
    Duong Bui Thi Thuy
    ------------------------------



  • 10.  RE: invalid: FQDN already exists

    Posted 11/28/25 06:11 AM

    Thank you very much, we were able to resolve it with Netifly.

    Have a nice day



    ------------------------------
    Kay Pitzschel
    ------------------------------

    Original Message


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