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  • 1.  Integration server process getting hanged in ACE v11

    Posted Tue October 06, 2020 03:40 PM
    Hi All,

    We are facing one issue where the ACE v11 Integration server status shows as unavailable. We are using ACE v11006 version and running it as a docker image in Kubernetes cluster.

    After deployment, we recently observe that the Integration node is in stated status however the Integration server is not available.

    We have checked the syslog and could not find any errors. Is there any suggestions on what might be the issue and how can we troubleshoot this.

    Just a note, we have tried to stop the broker forcefully but that didn't help and the integration node is not stopping.

    If we kill the integration node process forcefully and restart the integration node then the integration server process becomes available.

    We have tried multiple deployments and saw similar behaviour.


    bash-4.2$ mqsilist CAREPATHONENODE

    BIP8058E: The command could not be processed as the service is unavailable. 

    bash-4.2$ mqsiservice -v

    BIPmsgs  en_US

      Console CCSID=1208, ICU CCSID=1208

      Default codepage=UTF-8, in ascii=UTF-8

      JAVA console codepage name=UTF-8

    BIP8996I: Version:    11006 

    BIP8997I: Product:    IBM App Connect Enterprise 

    BIP8998I: Code Level: S000-L191002.16138 

    BIP8999I: Build Type: Production, 64 bit, amd64_linux_2 

    BIP8974I: Component: DFDL-C, Build ID: 20190218-2330, Version: 1.1.2.0 (1.1.2.0), Platform: linux_x86 64-bit, Type: production 

    BIP8071I: Successful command completion. 

    bash-4.2$ 



    ------------------------------
    Prosanta Saha
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  • 2.  RE: Integration server process getting hanged in ACE v11

    Posted Wed October 07, 2020 06:50 AM
    Thanks for sharing your experience.
    I witnessed it myself a few times that an integration server hangs without knowing why. It happened at all versions and all operating systems. From WMB7 to ACE11.
    It is probably not related with Docker/Kubernetes.
    Subject to speculation a peace of esql, java or c++ code causes an Exception which does not get recorded well.
    Are you able to provoke that situation?
    Maybe trace helps to find out at which Node inside the Flow the problem is.
    https://www.ibm.com/support/pages/collecting-user-level-trace-ace-integration-server


    ------------------------------
    Matthias Jungbauer
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  • 3.  RE: Integration server process getting hanged in ACE v11

    Posted Wed April 20, 2022 08:18 AM
    Hi Prosanta,

    Is this issue resolved as i am facinng the same issue in ACE 12

    ------------------------------
    Arpan Saxena
    ------------------------------